[Resolved] BookMyShow — Sunburn 10 festival ticket refund venue change

Abhishek Singh

from Lucknow, Uttar Pradesh

Address:	Gurgaon, Haryana, 122050
Website:	Bookmyshow

Hello,

I have requested bookmyshow team to refund amount paid to them for sunburn 10 ticket booking. I understood the venue got changed from goa to pune, for which i am not interested visiting.

I request bookmyshow to refund my money but they said organizer refused for refund. Its not good on part of bookmyshow, as i booked the ticket on bookmyshow not on the sunburn10.

Nevertheless, as per the t&c, its clearly mentioned that if venue get changed then one is eligible for refund.

My request no is 29323111.

Can you support me to get my money back. I paid 31110/- rs. For 4 tickets.

Thanks & regards

Was this information helpful?

No (0)

Yes (0)

Jan 19, 2017

Complaint marked as Resolved

Verified Support

Dec 17, 2016

BookMyShow Customer Care's response Hi Abhishek,

My team is certainly on it. We recognise the importance of you being one of our valued customers and will try to go to every length to keep you satisfied. Be assured our team is constantly coordinating with the organisers.
I would, however, like to draw your attention to point no. 5 of the T&C's: No refund on a purchased ticket is possible, even in case of any rescheduling.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative