BookMyShow Complaints & Reviews

On 25th december I created a bookmyshow wallet account to pay for ticket booking, but what happen is not my tickets were booked but money from bookmyshow wallet are gone for this inconveniance I try to contact your customer care but try are keepin me 36 watting and after calling cutting my call I hope such a big amount of 800 rupies will be refund back to me as soon as possible

I recently booked 2 tickets of dangal for 1 jan 2016 srs bareilly from bookmyshow id - 01first. [protected]@gmail.com and compketed the transaction by freecharge id - [protected]@gmail.com
But transaction completed successfully from fc wallet but i have not received any ticket and i had proof of transaction which i got as msg
Hi pankaj agarwal, you paid rs 166.52 via freecharge at book my show (Orderid:moband[protected]. Updated bal rs 35.48.
Plzz look into the matter as fast as u can coz i need my ticktz fast or refund my balance. Looking in quick response...

Our Resort name is GLITZ RANTHAMBORE SAFARI LODGE situated in Sawai Madhopur Rajasthan. On book my show website our Resort's fare reflect is Rs. 14000 to 30000. It's not our published fare for these dates and book my show website doesn't take any communication and permission from our side. They have not any right to publish any fare without our permission. So kindly provide us the best way to remove this fake things on this website (Book My Show). Otherwise we will take a legal action on Book my show website.

I was booking trying to book ticket for 31/12/2016 but by mistake i did for 29/12/2016. I am trying to contact your customer service since I booked the ticket but after waiting call for around 10 minutes they cutting the phone. I tried calling even Gurgaon bookmyshow they are giving me waiting number for call as 33 and then finally cutting my phone without any contact.

I had made the booking for 31/12/2016. Kindly cancel for 29/12/2016.

Please kindly help as I am regular customer to Bookmyshow

Hi,
i come to know that sunburn event which were going to host in pune get cancelled.now i want my money14292 rs back which i had paid for 5 members.
why these ppl do such tpyes of event when they dont have authority to do so.
Now at the last moment we are facing such issues our new year get spoiled other shows tickets also get hike due to last moment.
even i also find that bookmyshow still giving tickets whereas event has been cancelled.

Maine 26/12/2016 ko sham ko 9.30 pm par ticket book krne start kiye,,
Do teen transaction cancel hone k baad wo maine free charge ke wallet se 665 ki payment ki maine free charge ke wallet se ticket book ki amount pay ki
Transaction complete ho gayi lekin mujhe ticket nahi diye book my show ne
Maine book my show me raat ko 12.30pm baje tak phone kiya lekin unka phone pick nahi hua,,, maine mail ki to unka jawab aaya ke 24 se 48 ghanto me bat krenge
Maine apni family ke liye ticket book ki hui thi ab meri family kisi dusre sehar se aa rahe hai ab mai unhe mana kru kya unka program ho gaya
Ab mujhe mera ticket chaiye to ab bol rahe hai ke apna refund le lo 48 ghanto baad ab mai apna refund kyu lu meri seat bhi book hai
Ye bol rahe hai ke hume free charge se paise nahi mile
Mere paas order id bhi hai payment confirmation ki
Order id moband[protected]
Merchant book my show

No matter how many times I try, from whichever system/browser/device I try to book ticket and try to avail 1+1 ticket offer using my ICICI Coral Credit card, I always get stupid errors and I end up paying full amount.

I checked if there is any problem with my card and called up ICICI. There is nothing wrong with my card.

Hence I tried avail other offers like Rs 100 off on ICICI Credit/Debit card, but to my surprise this was the same case even in that scenario.

Is it that BMS doesnt want customers to avail offers and pay in full?

As you can see in the screenshot, I had booked ticket of Kahani 2 movie on 4th December 2016, due to a temporary problem from the book my show tickets were not booked, but the amount had been deducted from my account Rs. 514/-
As mentioned amount will be refunded, but didn't receive any yet even after continuous mail reminder to book my show.

I have booked 8 tickets for 25 dec at ambience mall today but when i got ticket confirmation it is for 27 dec which is very annoying. Its working day and we will not be able to make it. The money is not refundable when i called the mall. I need you to look into this issue as it is common and one of my fdds recently posted on FB about his suffering still i went ahead and booked and faced same issue
Bookkng id Hi Customer, Booking ID: W7UB2Y8. Seats: CLASSIC-H24, H25, H26, H27, H28, H29, H30, H31, 8 seat(s) for Dangal (U) on Tue, 27 Dec, 2016 4:20pm at PVR: Ambience, Gurgaon (AUDI 04). Please carry your CC/DC card which was used for booking tickets.

This is Pranav Deshmukh. I booked a ticket for 28th "Day 1" of sunburn by mistake instead of 29th. I am going along with my 3 other friends. I requested if i could get the ticket date changed. However your staff and Bookmyshow has caused a lot of inconvenience for me by falsely telling that if i book another ticket for 29th they will cancel my ticket for 28th. Now, i have paid 8000 Rs. And the promise of cancellation and refund of the 28th ticket is not being completed.

Hi,

I booked 3 tickets on 23/12/2016 using bookmyshow mobile app (As a guest user) at around 3:35 pm for the movie (Dangal), but may be due to some technical reasons the amount was debited from my axis bank account of which i got the reference code and i did not get the email of e-tickets.

Please find the details for the transaction :

Transaction code : inb/[protected]/ccavenue.com/charge/null

Please make a refund of this as quickly as possible.

Thanks
Kuldeep

To Book my show,

I have booked the ticket for Sunburn Goa in early phase 1 and have attached the ticket for your consideration.

As I have already planned my trip to Goa in December and Sunburn is conducting the event in Pune I will request for the refund of my amount. When they have promised us for Goa how Percept can change the decision for Pune.

As I have booked it from Book my Show and as a loyal customer I will request to refund it as soon as possible. The payment is been made in two instalments.

Would be waiting for the reply.

PICKUP TYPE
HOME DELIVERY BOOKING ID
VTBG00HXQY8ZJB

Please click on the below link to get your QR Code. Just scan and pickup your tickets from the Venue kiosk(s) - http://bmsurl.co/Ua3sGzDt

Hi Customer, Booking ID: FMVS[protected]. Seats: PR-C16, C15 for Dangal on Fri, 23 Dec, 2016 3:55pm at INOX: Raghuleela Mall, Vashi (SCREEN 3). Please carry your CC/DC card which was used for booking tickets.Please use your Conf. No. 362281 and TPIN No./Kiosk Pick-up Code : 9349 to collect tickets at INOX: Raghuleela Mall, Vashi

Hello There,
I wanted to bring into your attention about the services offered by Bookmyshow.com which is getting pathetic day by day. This is not the first time when I had to go through such service but this time I need to raise it to next level. Today I tried to book newly released movie 'Dangal' but post making the payment the confirmation page gave me the ticket confirmation for a movie that I can't even spell out as it is in some other religious language that I can neither understand nor I can read. When I contacted the complain center of Bookmyshow.com, the executive Nikhil got connected wid his technical team and according to them it's me who did the false booking and it's totally my mistake not their website. They would neither cancel the ticket nor there will be any refund for this. He did not even come with any alternatives. This is a loot and I want to know how is it possible that no one can even question on it. They are too straight forward and always claim themselves to be right and never listen to their customer. This is ridiculous. It's more likely sound that we need their service and they never invited us to serve ourselves. It's an insult if someone ask me. Can anyone in consumer complaints department do anything about such incidents so that the inconvenience level could be decreased for people like us.

Regards,
Divakar Yadav
Mobile: [protected]

I had booked for an event listed in BookMyShow named "One day Workshop on stock markets" which was initially scheduled on 27th November 2016. Later BookMyShow have sent and email to me that the event is postponed to 11th December 2016 which I have missed to read.

What really happend is the BookMyShow app in my iPhone shows a remainder for 27th November(old date), and I had to travel all the way till jp nagar, Bangalore just to find out that there is no such event happening.

On 11th December the app did not show any reminder and the organisers dint even care to check if attending or not.

What I feel is the event never happend and BookMyShow easily made Rs.1000 just by listing a fake event and postponing it to later date.

I have requested BMS team to refund for Sunburn 10 ticket booking. I understood the venue got changed from Pune, . I am not interested going for Sunburn 10. My booking ID is VTBG00T5D7TESN. I asked for refund on 4th Nov 2016.Ticket number is 2713904 I have been chasing customer care once every week. These people are taking me circles. All of my friends got their money refunded excepting me. Sunburn starts on 27th December. Less than one week. I tried reaching BMS on facebook. The same excuse.

Hi team,

I have booked a ticket through frecharge wallet, it is showing that trasaction is success in freecharge tarsaction history but my ticket is not confirmed as per message which I recieved from bookmyshow.

please help me with the refund for my trasaction as mentioned below.

MOBAND[protected]_1 -- Rs.268.22
v75njhkMXLdFp1_MOBAND[protected]_12PIN1 -- Rs.26

Contact details : +91-[protected]
Name : Mohan

I purchased sunburn tickets for Goa, they changed the venue so i requested for refund. on 17th November they said they have started the refund process and still i have not received anything. when i called their Customer care executive he said refund has been made. when i asked for the transaction id he did not even provided me that so that i can check with my bank. 15700 Rupees is lot of amount for people like me. i dont know what should i do now.

Booking Id- VTBG00QGWDG5YX
complain Registration- Ticket Id [#2715618]

I tried to book 1 fantastic. Beasts. And. Where. To. Find movie ticket by netbanking on 11 dec 2016. But it failed and rs 558.50 was deducted from my account and i didn't receive any ticket. Also helpline no. Is not answering.

My transaction details are:
Date 12 dec 2016
Withdrawal amount: 558.50
Cheque/ref no. :[protected]
Narration :[protected]techbig tree enterta

After I had booked ticket through book my show by paying extra Rs.69 as service charge, at theatre I was asked show the SMS at counter and collect another ticket what [censored] is that. By paying extra service charge and I am again asked to stand in the queue. Then why should book ticket with extra cost.
I had faced this situation at TRINITY MOVIE MAX, Pathanamthitta, Kerala