[Resolved] BookMyShow — Ticket refunding

sreeparu1234

from Delhi, Delhi

Address:	Ernakulam, Kerala, 682017
Website:	bookmyshow

The company should find a way to refund the tickets unused. If not full amount is repayable atleast 50% should be refunded back.. this might be the nth time this is happening. Kindly find some way so that the amount is refunded safely..

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Complaint marked as Resolved

Verified Support

Dec 22, 2015

BookMyShow Customer Care's response Hi, We do understand your view and would have loved to help you out, if a cancellation or change in your bookings was possible Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold. Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end. Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed. Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets. Feedback noted! A workaround is in pipeline. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.