[Resolved] BookMyShow — Tickets not booked but money deducted

Anshu1997

from Hathras, Uttar Pradesh

Address:	Mumbai City, Maharashtra
Website:	Bookmyshow.com

I [censored]anshu cell no [protected] booked 3 tickets of Dilwale at ionax multiplex indra vihar kota show of 7:15pm on 18th December 2015 Booking time - 10:30 pm on 15th December 2015. Using HDFC bank maser card It show processing but after some time it show error occur and money deducted from my account amount is 608.45 without booking tickets So I request to refund money. Credit card no [protected].

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Complaint marked as Resolved

Verified Support

Dec 26, 2015

BookMyShow Customer Care's response Hi [censored]anshu, We are sorry to know about the trouble this has caused you. You having the best online ticketing experience with us is always at heart. We did get this checked to the core and see that the mentioned transaction has not been charged by Bookmyshow. Please get in touch with the concerned/ payment related source for this as they would be in a better position to assist you with this. In case of any discrepancies, please share with us your updated bank statement from the date of transaction till today at [protected]@bookmyshow.com LIVE CHATS or via mobihelp. We would help you. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.