[Resolved] BookMyShow — Transaction fail and not booking | |||||
I have been trying to make booking of 4 seats for the show of movie 'sairat', at date 2nd may and 3rd may, at e-square - university road, but at after completing transaction procedures it shows "transaction failed" message. I also receive this message on my mobile number. I have tried using different bank accounts, on different days but same occurred every time. Was this information helpful? | |||||
Jun 18, 2016 Complaint marked as Resolved Verified Support May 17, 2016 BookMyShow Customer Care's response Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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 3 Comments | |||||
Comments
Today on 30th april'16, I am just booked the movie ticket in Avani Mall PVR through Bookmy show and Payment transaction is complete and deduct the amount in bank account IDBI but ticket is not booked. and showing failed . Please resolve this issues immediately.
Hi,
Sorry to know about the inconvenience you faced while transacting with us.
Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and in case of a nationalized bank 10 working days.
In case of coming across a instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected]
Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Sorry to know about the inconvenience you faced while transacting with us.
Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and in case of a nationalized bank 10 working days.
In case of coming across a instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected]
Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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Charged wrongly on failed transaction
Request for early resolution
Regards
[protected]@gmail
It is completely understandable the inconvenience you're facing in the current situation.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.