[Resolved] BookMyShow — voucher code not working

[email protected]

from Mumbai, Maharashtra

Address:

32 rameshwar malia 1st bye lane howrah-1, Howrah, West Bengal, 711101

From the last few days every time i'm trying to book a movie ticket with the voucher i have it's showing the offer you're trying to avail doesn't exist or has expired..!! It's fake site which is luring customers with vouchers and once you have bought those voucher's it doesn't let you use them for it's own i've been facing this issue for quite a long time from the moment i have that voucher it's showing the same thing i don't know what to do in this situation and these bookmyshow guys doesn't even care about user's complain.

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Aug 14, 2019

Complaint marked as Resolved

Verified Support

Jul 09, 2019

BookMyShow Customer Care's response Hi,

As per your telephonic conversation with Prutha. We hope you query was addressed.

In case of any concern, do get in touch with us on [protected]@bookmyshow.com so that we can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Praveen V.S.

from Mumbai, Maharashtra

Additional internet handling charge has been deducted for online seat booking in bookmyshow portal.

Samriddhi Bangari

from Mumbai, Maharashtra

I want refund for my ticket booking as the booking failed but amount was debited from my account INR 205.96 on 8/07/19 at 9:11 am by UPI Ref no.[protected]. Please refund as soon as possible.

BookMyShow Customer Care's response, Jul 22, 2019

Verified Support

Hi,

That sounds upsetting.

Ideally, the amount charged for an unsuccessful transaction get refunded back to you within 4-5 working days.

Please share your contact details via allears@bookmyshow.com so that I can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.