[Resolved] BookMyShow — Voucher code unable to apply

Ashishash

from Yarada, Andhra Pradesh

Address:	500010
Website:	in.bookmyshow.com

Useless customer support, contacted many times. They will only tell the same. Even the tech guys have no sense to talk to customers. Resolution, i hope they dont even know what is it. Idiotic behavior they cut the call in between speaking. No alternatives provided by them, they don't know how can they educate the customer. At firstly they dont refund the amount for failed transactions. Huge scam happens by them do no trust them at all. Useless support.

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Complaint marked as Resolved

Verified Support

Nov 13, 2015

BookMyShow Customer Care's response Hi Ashish, Providing our customers with the best of service is always at heart. We're sorry if we have caused you any trouble. We'd like to know more about your concern and help you better. Request you to share your contact details and your query with us via emails at [protected]@bookmyshow.cvom LIVE CHATS or via mobihelp. We'll investigate your concern to the core and give it our best shot to help you leaving no stone unturned. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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Comments

Manish Gangopadhyay

from Ahmedabad, Gujarat

I booked three tickets from bookmyshow using my ICICI credit card since it is running buy 1 get 1 free offer. I went through each of the steps but to my horror the entire amount was charged, I called their so called customer care line (ticket no 1133633) and they said the promo code was not applied. Since it was not my fault I asked them to reverse it so I could make fresh booking but they refused saying it can't be done. It seems to be a ploy of their where unsuspecting consumers like me make bookings through their site and they profit from it giving any responses without make the things right, This is my first and last usage of this lousy portal. I'm also reconsidering continued usage of my ICICI credit card since they enticed me with offers like these with vendors like Bookmyshow who will do anything not to honour the offer. So please be careful and be ready to loose if you are considering using Bookmyshow site for any transactions.

So I agree with the above review that one should be ready to loose money if one decides to use this site. Im never again going to use it.