[Resolved] BookMyShow.com — Money debited from bank tickets not booked

prince@ty

from Tiruchirappalli, Tamil Nadu

Address:

621601

Hi,

I am Prince (cell no [protected]). I booked 3 tickets for Bairavaa using BookMyShow.com for LA cinema Trichy 16th 8.30 show using net banking
After selecting seats and entering my account details, bookmyshow website everything was over. An amount of Rs 463.50 was debited from my account. This transaction was done at around 20:41 on 12th Jan 2017.
I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation of tickets but i did receive sms.

Transaction Details are:
12/01/2017 CBIBIBO-[protected]-CBIBIBO

My Details:
Name: Prince Raja
Contact No: [protected]
E-Mail Id: [protected]@gmail.com

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Feb 15, 2017

Complaint marked as Resolved

Verified Support

Jan 13, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.