[Resolved]  Bosch Home India — bosch dish washer-aqua-sms40ee32eu/u3. service order no.[protected] dated 07.11.2017

Address:

560092

With reference to the above cited subject wish to state that i am surprised and shocked to say that even after one month the service engineer could not repair the machine. It is hard to understand that the company do not have quality service people to repair. The service engineer could not even identify the exact problem even after trying permutations and combinations by replacing power board (Rs.7500/-) and other major parts like aqua stop water inlet and outlet.
Finally today even after replacing the above said major parts he could not repair and he said he cannot repair it at all!
In fact, when he cannot identify the issue in the machine, he made calls to his friends in front o[censored]s to find out the exact problem but even his friends could not help him out and further he claims that he has long back informed his boss that this case may be assigned to any other senior service engineer but then the company has not taken it seriously. We wonder, company like bosch do not have a quality engineer!
For one dish washer repair company is taking more than one month! And it's not over... I don't know how long we have to suffer like this...
Complaint by:
Dinesh k s
Bangalore
Email: [protected]@gmail.com
Ph: [protected].