Bosch Home India — Bosch Front Load Washing Machine

Bosch Home India — Bosch Front Load Washing Machine - Not worth to buy

R rajesampath Feb 28, 2024 Mar 20, 2024 This thread was updated on Mar 20, 2024

We purchased Font load washing machine series 2 E-Nr : WAB1616IN/12, the machine was giving smoke and when technician visited they mentioned that Drum has been moved down and we need to change the entire drum part. When we requested how much is the drum part they mentioned there is no stock of this model and if so it might cost around 20000 ( For this rate we could get new washing machine itself ) . We bought this machine in high price so that it would be in working condition for more years but within few years this has occurred which makes as a customer to think whether it is really worth to buy product from same vendor. Was this information helpful? No (0) Yes (1)
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Comments

amitkumar1602

from Bhubaneswar, Odisha

Mar 20, 2024

Hi,
I have also encounter with same issue. Services guy saying its cleaning issue. they donot know how to talk with customer. if we are paying huge amount then we also know how to care. I have asked for repair but they said need to change drum and you will get 2 months warranty only. Its unnecessary up selling technique by company.