[Resolved]  Bosch Home India — bosch fully automatic washing machine with dryer- a nightmare !

Address:	110075
Website:	www.bosch.com

The Fully automatic front loading washing machine with full dryer with MRP of Rs. 65, 000 approx. was bought through Vijay Sales at Dwarka on 26th January 2016 which was installed around March April 2016.

The machine stopped working around end of July -beginning of August 2017 when I complained to Bosch helpline no. The engineer who visited said that the lock is non functional and need to change it.

After one month, he came to replace the lock (6th Sept 2017) However when i tried to operate the machine in the evening it was still not working. I didn't expect such a bad experience with Bosch and am very disappointed with the product & the service speed. No replacement was offered neither did they give a temporary machine to work through these 2+ months. Two or more parts were replaced and 3 months to make the machine work again.

Again, in December, I noticed that the dryer was not working, complained to customer service again. Yet again, the engineer came to replace the part before 26th January and after repairing, he said that if it still doesn't work we will need to replace one more part. And of course, it is still not working and I have registered another complaint today. I AM TRIED OF COMPLAINING & WAITING FOR THE MACHINE TO WORK FOR ME AND NOT ME WORKING FOR THE BOSCH MACHINE.

What are you guys selling ? Please don't buy Bosch Products ! Its a warning !