| Address: Coimbatore, Tamilnadu |
I am writing to express my extreme dissatisfaction with the service provided by your team. I had logged a complaint on 09.11.2024 regarding an issue with my washing machine (purchased on 04.06.2022) under complaint number [protected]. During the call, I was promised that the issue would be rectified within 24 hours. However, to date, there has been no follow-up or resolution despite numerous calls on my part.
This lack of response and follow-up has caused significant inconvenience, and I am deeply frustrated by the repeated assurances without any action. This delay is causing me considerable distress and is leading to mental strain. I kindly request immediate attention to this issue and resolution within the next 24 hours.
I expect to hear from a service technician at the earliest. If there are any further delays, I would like to request a replacement unit or a refund as per Bosch's warranty and service policy.
Please consider this matter as urgent. I look forward to your immediate response.
Sincerely,
P.S.KARTHIKEYAN
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