[Resolved]  Bosch Home India — Daylight cheating by high end co. Named bosch car service

Address:682020
Website:www.brsautos.com

I gave my toyota innova for dent/paint work only, without informing me changed the brake pads saying that it was fully worn, felt i could trust them.

A day later a part of my front bumper came off as they had not fixed part securely. I had 2 accidents while braking as the vehicle did not stop within the safe distance.

Went to the innova service center to check where they sowed me that they have fitted the brake pad without the original shim as the non standard pads were thicker. Now to replace with original pads i need to pay for pads a well as shims.

This is gross cheating as well as making the vehicle unsafe knowingly.
Was done by the partner and owner mr. Shiju whn i contacted him now he refused to accept his wrong doing nor agreed to give me/or pay for the removed shims.

I want them punished and hold them accountable for their willful act of cheating.
Mr. A s kurian
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Oct 20, 2016
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Bosch Home India Customer Care's response
Dear Sir,

We wish to inform that this platform is only for resolving queries related to Bosch Home appliances

Regards,
Bosch Home Appliances
Complaint comments 

Comments

Dear Sir,

Please note that my refrigerator is not cooling to the desired extent .
Also, the service engineer has visited the location & ensured to get in done but ever since then we are continuously following up with the customer care from almost a month.
Please look into it on priority.

Regards,

Sonigra
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