[Resolved]  Bosch Home India — even after 4 days no service guy visited (bosch washing machine)

Address:Bangalore, Karnataka, 560076

I have bought a bosch washing machine in jan 2018. It is showing e-18 as error. I had raised a service request. They have call center guys to pick up the call and repeat our name and address and to say we have registered your request after that no response. Such a pathetic service tracking i have not seen anywhere. If the situation in bangalore is this then how are you guys coping up with other places.

I would request you to take back the product and refund my amount.
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Apr 9, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
Bosch Home India Customer Care's response
ear Vivek Bhat,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
Verified Support
Mar 09, 2018
Bosch Home India Customer Care's response
Dear Vivek Bhat,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

Heavy rusting from bottom side and bottom side of tray.
Bosch Home India Customer Care's response, Mar 23, 2018
Verified Support
Dear Balvant Patil,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team

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