Bosch Home India — Mixer Grinder - Bosch True Mixx Pro 1000 Watt

In little over year, the motor of the mixer is having problem. When operating, it produces a weird sound and also there is a strong burnt smell. I had registered a complaint, the technicians came and said the motor was not in stock and that they will order it. They also promised to fix in 10 days. I have waited for over 2 weeks for resolving the complaint, but still the mixer is not fixed. It is in an unusable condition now. Highly incompetent technicians and very poor after sales support.
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I am facing an issue with the motor for the same product.was your issue got rectified?

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    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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