[Resolved] Bosch Home India — not attending the complaint of my new washing machine | |||
I am Joseph V L CNRA 20.chempaka nagar bakery junction trivandrum 695001-mob no [protected]. the newly delivered bosch washing machine was installed on 4-th octobe 18 but soon after the installation we noticed water leaking through inside area of the machine.we contacted company over toll free no, but to our surprise service personal came from Siemens service shop.the staff told me that the dispensing tray is a cracked one and this to be replaced.he promised two days but this is 15 th day.i was contacting the the local contact given to me by the staff (siemens) but they say spare is not available.three times i contacted your toll free no, they varified the address and all but no service was given.now I request you to replace the washing machine since spare is not available Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Bosch Home India Customer Care's response Dear V L Joseph, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team Verified Support Oct 26, 2018 Bosch Home India Customer Care's response Dear V L Joseph, We have learnt from our team that your issue has been resolved. For any queries in future, please write to us on service.[protected]@bosch-home.com or contact us on[protected]. Regards, Bosch Home Appliances Team Verified Support Oct 30, 2018 Bosch Home India Customer Care's response Dear V l Joseph, We have learnt from the team that your issue has been resolved. For any queries in future write to us on service.[protected]@bosch-home.com or contact us on[protected]. Our executive will help you out. Regards, Bosch Home Appliances Team | |||
Add a Comment | |||
51%
Complaints
740
Pending
0
Resolved
375
+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Bosch Home India contact information
Post your Comment