[Resolved]  Bosch Home India — replacement of defective refrigerator (type/model:kdn30vs201/01, fd:9602, z - nr:00001) under warranty

Sir/madam,
I had purchased one bosch make refrigerator (Type/model:kdn30vs201/01, fd:9602, z-nr:00001 through
Flipkart vide their invoice no.: faaavm[protected] dated 24.09.2017, which is under warranty with bosch home appliances till 23.09.2018 (One year warranty).

The refrigerator had developed cooling problem on 26.04.2018. The cause of problem was found, failure of cooling motor vide service order no.:[protected] dated 28.04.2018, which replaced by them free of cost under warranty to make the refrigerator functional.

The same problem (Cooling problem) again developed in the refrigerator on 30.09.2018. Their service representative visited on 31.09.2018. The cause of problem was found same (Failure of cooling motor) vide service order no.:[protected] dated 31.09.2018. As, the cooling motor was not available in their stock, the cooling motor and pcb were replaced free of cost under warranty on 09.09.2018 to make again it functional.

I have requested to m/s bosch on their toll free number[protected] and also mentioned in the above service order no.:[protected] dated 31.09.2018 to replace the refrigerator under warranty due to inherent problem in the refrigerator. But, they are not agreed to replace the same.

It is, once again, requested to kindly replace the refrigerator under warranty.

Thanking you,

Yours faithfully,

P. K. Jain
Cell:[protected]