[Resolved]  Bosch Home India — Washing machine rusted badly in 2 year and 3 months o[censored]se

Address:

Vazhakoottathil House. Thevara.682013. Near s h college.Kochi .kerala

I purchased one Bosch washing machine on the date of[protected].from Home appliances shop in kochi Name Fridge House .model no Bosch WM WAB 16060IN.its a front load washing machine. Before 2 years o[censored]se it's stared rusting it's front side bottom. Now in this 3 months it's got rusted very badly. (pic of rusted area I am attaching) I complain to Bosch service. Technician called me in the morning and said he is one the way. He asked me about the complaint I said its rusting problem. The technician told he is on the way. When I said its rusted. He is not interested to attend. He came to check my complaint in the evening 6 clock. From the first impression I feel bad on service. He came and check and said he will send pics and inform next day. After more than 10 days Ii didn't got any call from the service centre. So I to call to the technician .Then he said he didn't got any response from top. After 6 more days (total 16 days) I received a call from service adviser. That was very irresponsible question he asked me first that. Sir.. There is a chance to get rust on top load washine machine.i replayed to the advisor that I am not using top load. I am using front load.. He said sorry... And said sir we can't do anything for this rusting problem. So I am complaining on this way. From this reputed Bosch brand I never. Expect this. If it can solve on this way. Plz do. Thankfully. Rijo Joseph. I am attaching pics.( my contact no -[protected])