[Resolved] Bosch Home India — washing machine sensor not working | |||
I got washing machine from Vasanth & co on 30.01.2017 @ velachery branch. Bill no :[protected] Model no: Bosch FL W/M WAB16060IN Machine was Installed on 2.1.2018 We noticed that machine is not working properly in a few days and raised the complaint via customer care before 3 weeks itself. The service person ( Mr.sasi kumar ) visited on 25.1.2017, he told that the sensor is not working properly and also he told that he will rectify the issue by next day. But later he didn't pick our call. Finally again we raised a complaint in customer care. Person visited today dated on 2.2.2018 Mr.Roshanraj. ph:[protected] told that he will replace the sensor but atlast he told us that he bought the wrong sensor, and he will replace the sensor within 2 weeks. kindly replace the washing machine immediately . we bought washing machine newly and it is not working properly. So kindly do the needful and replace the washing machine ASAP. Was this information helpful? | |||
Mar 13, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Feb 09, 2018 Bosch Home India Customer Care's response Dear Kumaran, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |||
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