Bose India — Non availability o[censored]niversal remote for Bose Cinemate 15

Address:

Room No 03 DAssisi Compound behind Panchvan complex, IC Colony Borivali West Mumbai

This is in regards to the non availability o[censored]niversal remote for Bose Cinemate 15. I have been at the service centre at Dadar Mumbai asking them to accept a request for new remote controller . They said that one has to fill a google form online and submit which I did . I haven't got any reply from Bose service centre even after a month of doing so. This is unacceptable bcos my system is lying at home unused since the last 4months. I have no way of purchasing a new remote.