[Resolved] Brand Factory — be careful with the discount sales at brand factory | |
Be careful with the discount sales at brandfactory I have recently made a purchase at brand factory outlet at kukatpally in [protected]@independence sale offer. They have Advertised 50+20% (Purchase one item 50% and any three 50+20%), i have asked the boys in the shop and they said if you Purchase any three items you get 70% discount (I have also have the same assumption). I have purchased a good number of items and got shocked after paying the bill. They are only giving the discount of 60% Not 70%. I have asked how did they charge, they said some weird calculation that they will charge 50% first and 20% on the Remaining amount on any item and total 60% on any item. Nobody in the store (Store boys & girls) are aware of it they jusy Say 70%. It's not their mistake managemnet not infomed them. I have got a difference of 940 rs total. After few arguments They took me to a room and they wanted to offer a gift voucher of rs 200. I blently rejected that. They didn't forget to charge the gst and also they are charging every customer rs8 for a paperbag and gst for that. So be Careful before you buying & don't forget to raise your voice. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. | |
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
We are sorry for the experience that you had to confront.
Request you to share your conatct number at [protected]@futuregroup.in so that our team can connect with you and assist you further.
Regards,
Priya
Future Group