Bridgestone Tyres India — request for replacement of defective tyre

Address:

680501

Sir,
Ref: your claim advice letter dated[protected].
I am a nissan micro user (Purchased on[protected] bearing reg no. Kl 46n-1028) with a consumed mileage < 7000 km.
Before one month back, a bulge was noticed in front left tyre and immediately we met nissan dealer at kuttanellur, thrissur. They convinced the defect and directed us to meet the bridge stone dealer at thrissur for getting replaced the tyre. On approaching your dealer at thrissur they agreed for suitable action soon.
Now, after 20 days my claim for replacement is rejected stating that the observed defect is not due to manufacturing defect with the aid of certain photographs of possible typical damages.in this context i may also point out that my riding is entirely through good roads with moderate road conditions.
In my opinion there is no solid proof to establish that the defect is not due to manufacturing defect. Hence, i humbly request that necessary action may please be taken to replace the defective tyre of my vehicle.
Expecting your favorable action,
Yours faithfully,
Lalitha. V. M
(Mob:[protected])