Bridgestone Tyres India — warranty claims - tyre cut from the rim side midway on highway | |||||
Purchased 4 tyres of bridgestone - turanza for toyota innova in september 2017. Dealer name - chandarana tyres of bhavnagar, gujarat Vastu shilp, plot no. 2, near rto circle, opp. Bank of india, gadechi vadla mob no:-[protected] Within 14 months of purchase - one of the tyres got a deep cut near the rim side on our way to ahmedabad. No sharp object hit the tyre on the side. There was never a puncture in the tyre before. Air pressure was checked regularly. When we went to the dealer for insepection - we were refused warranty, saying this was physical damage. There have been many similar complaints against the company too in the past few months. We dropped the tyre at the dealer place on 21st nov 2018. Till now no engineer has visited the place for inspection nor we have received any communication from the dealer. All we were told is that we need to buy a new tyre and this burst tyre wont be repaired/replaced under warranty. No proper customer service or solution provided by such a big brand and company. Was this information helpful? | |||||
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Bridgestone Tyres India customer support has been notified about the posted complaint. | |||||
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+91 11 4235 1636 [Delhi North]
+91 79 2689 1106 [Ahmedabad]
+91 61 2329 0611 [Patna]
Plot No. A43, Phase - II, MIDC Chakan, Village Sawardari, Taluka Khed, Dist., Pune, Maharashtra, India - 410501
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