Brihanmumbai Electricity Supply & Transport Undertaking [Best] — inflated electric monthly bill despite reduced consumption wadala branch

Address:Mumbai City, Maharashtra, 400014

Consumer number[protected]

Every few months, best electric, wadala branch seem to be falsely inflating monthly electric bills.

Dec 2018 to today, 29th jan 2019 is winter and the load in my home has reduced, as not been using the acs and other heavy load appliances. Yet the monthly bill seems to be increasing! Why?

Best wadala this is my 3rd and final complaint to get your procedures correct, else will be compelled to launch consumer case with forensic audit of your books, something seems really very fishy with wadala branch!

Let the courts decide then and i shall claim last 15 years of such rubbish cheating, with 12% compounded interest and mental harrassment, every few months!
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
Feb 20, 2019
Updated by mehernosh11
Good day BEST,

Would appreciate your LEGAL response to my complaint, especially Wadala Section, WHY inflated monthly bills every time?

Am planning to bring in Forensic Auditiors to check your Wadala Branch books.

BRgds.
Feb 27, 2019
Updated by mehernosh11
Dear BEST Undertaking,

I thank you for your Corrective Action and adjusting the ERRORS made by your WADALA BRANCH OFFICE.

Please find attached NEW BILL reflecting the same.

I trust there are some PROFESSIONALs in Wadala Branch, or are they upto some 'monkey' business, as every FEW months, I need to remind you of their erroneous ways?

Please advise, as have contacted my Consumer Lawyers and we are standing by to bring on FORENSIC AUDITORS to check records for SELF for last 20 years, how much amount has been 'cheated' upon by your Wadala Branch Office.

Best Regards,
Capt M

Mar 25, 2020
Updated by mehernosh11
Hello BEST Mumbai, WADALA Section, any updates?
Jul 13, 2021
Updated by mehernosh11
July 2021 UPDATE.

ONCE AGAIN am starting to received INFLATED BEST Billing.

Summer has ENDED and with advent of MONSOON, the load at residence has reduced drastically. However, the monthly bill is inflated MORE by 1000 Rs from previous month.

BEST WADALA MUMBAI please respond to this constant HARASSMENT, annually.

Whenever you folks think NOBODY is checking, the bill slowly CREEPS UP.

Get ready for FORENSIC AUDIT of your BOOKS>

Regards.
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
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