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Britannia Industries Complaints & Reviews

2.9
Updated: Dec 1, 2025
Complaints 484
Resolved
259
Unresolved
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Britannia Industries reviews & complaints page 15

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S
Satyam09
from Mannarakkat, Kerala
Jul 2, 2019
Resolved
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Address: Hyderabad, Telangana, 500092

As I participated in Britannia world cup contest by sending as many as promo codes. Finally, I received a message from you (on 23/06/2019) stating that i am a brittania merchandise winner and also provided with a link to share the address and other details for the gift to be dispatched.

Then I visited the given link and filled the address and personal details and submitted successfully.

Then from that time, I didn't heard anything from you, neither received even a recharge voucher nor received any gift from you.

Yesterday, I came to know that the contest is over.So, what about the gift.
+1 photos
Aug 3, 2019
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
The biscuits have a strange order and have a foul taste which when I consumed caused me acidity along with other health issues.who is responsible if I suffer more from intake of your biscuits, and why is it that a big company like urs has a ignorant compliant department.

britannia world cup contest - Comment #3492892 - Image #0
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    Deeksha Rajpoot
    from Agra, Uttar Pradesh
    Jun 28, 2019
    Resolved
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    Resolved

    Address: 33-A PREET VIHAR EXTENSION, NIRANJANPUR, Dehradun, Uttarakhand, 248001

    I've got a job offer from britannia for the post of supervisor in dehradun uttarakhand location. They asked me to deposit 3500/- as security deposit then they'll send me job offer. I think there is a fraudulent activity going on in names of job opportunities please look into the matter and do the needful.

    The i got a call from is - [protected] (Sneha thakur)
    Head office - [protected]

    Account details - sbi branch manager mr. Lovlesh kumar
    A. C. No. [protected]
    State bank india
    Ifsc:-sbin0018823
    Jul 31, 2019
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Jun 28, 2019
    Updated by Deeksha Rajpoot
    How did you resolve this complaint can you please send details at -dreamstar.[protected]@gmail.com
    Verified Support
    Jun 29, 2019
    Britannia Industries Customer Care's response
    Dear Deeksha,

    Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

    Thanks,
    Team Britannia
    Britannia Industries — fake job call
    Varsha singh
    from raipur, CG
    17Feb 2022
    17feb 2022
    I've got a job offer from britannia for the post of supervisor in delhi location. They asked me to deposit 1500 rs as security deposit then they'll send me job offer. I think there is a fraudulent activity going on in names of job opportunities please look into the matter and do the needful.

    The i got a call from = neha sharma

    Look into this

    fake job call - Comment #3959015 - Image #0
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      V
      Vinod Kumar Pandan
      from Mumbai, Maharashtra
      Jun 20, 2019
      Resolved
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      Address: Hyderabad, Telangana, 500044

      Gud Evening Sir/Madam

      I got a training letter from u r company, but u r people asking to the pay amount is it genuine...

      It got letter like this

      Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix document verification office uk.
      Venue —

      Britannia industries limited
      Rudrapur, uk.

      Timing …..10am to 4 pm —

      . All document zerox and you cv + 3 photo summit in head office. No registration fee. Only you your dress charge pay rs 2050. This refundable amount with in your first salary package. Your meeting fix hr department at 25 June 2019 time : 10 am to 5 pm only 2 hours process in uk on the spot joining letter + company id card + training letter issue my company. And joining location your home town contact

      Plz confirm me do I need to be pay

      Thank you & Regards

      Saikumar
      Jul 27, 2019
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Jun 20, 2019
      Updated by Vinod Kumar Pandan
      I got a training letter from u r company, but u r people asking to the pay amount is it genuine...

      It got letter like this

      Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix document verification office uk.
      Venue —

      Britannia industries limited
      Rudrapur, uk.

      Timing …..10am to 4 pm —

      . All document zerox and you cv + 3 photo summit in head office. No registration fee. Only you your dress charge pay rs 2050. This refundable amount with in your first salary package. Your meeting fix hr department at 25 June 2019 time : 10 am to 5 pm only 2 hours process in uk on the spot joining letter + company id card + training letter issue my company. And joining location your home town contact

      Plz confirm me do I need to be pay

      Thank you & Regards
      Verified Support
      Jun 22, 2019
      Britannia Industries Customer Care's response
      Hi Vinod,
      We would like you to know that Britannia does not require applicants to pay any amount of monies in any form or for any purpose at any stage of its recruitment and selection process. If any job aspirant comes across any such unauthorised demand, he or she can immediately contact us at: [protected]@britindia.com
      I am perches gooday biscuit
      I found one hair inside of one biscuit that's is not good for our health i am complain customer care .My complain no. 68843 but not help and not collect sample complain date 18 jun 2019 plz help

      offer letter from your company - Comment #3477601 - Image #0
      Ravindra Nath yogi's reply, Jul 3, 2019
      plz soul my issue
      hiringbritannia.[protected]@gmail.com

      Got an email from above email id for job opportunity as looks like fake

      offer letter from your company - Comment #3542441 - Image #0
      offer letter from your company - Comment #3542441 - Image #1
      offer letter from your company - Comment #3542441 - Image #2
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        V
        Vinam yadav
        from Mumbai, Maharashtra
        May 26, 2019
        Resolved
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        Resolved

        Britania has running his new contest "britania khao world cup jao contest", and i actively participated in the contest and collected 400 points, but for the verfication process i need pkd date, i do not find any pkd date on the britania white sandwich bread, my verfication process is
        Still pending. I checked the britania white sandwich bread wrapper properly, and do not find any pkd date, i only found is the "use by date", i tried to complete the verification process, but without pkd date, i m not able to proceed, i do not expect this type of inconvenience from britania industries, please look into the matter and resolve my problem as soon as possible
        Jul 1, 2019
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2019
        Britannia Industries Customer Care's response
        Hi Vinam,

        Kindly write to us at [protected]@britindia.com with your issue and contact details. We'll have someone from the team to get in touch with you.

        Thanks,
        Team Britannia
        Can I know about offer letter this is fake or real?
        I bought Bourbon biscuit and could not find promo code for Britannia Khao, World Cup Jao campaign anywhere inside or outside the wrapper. Its all written to send the promo code to [protected] but the code is nowhere to be seen.
        I win 35RS recharge, But http://bit.ly/2JyFUgl site not working to redeem my voucher..want my mobile voucher on [protected]...I have message but in that code .so not able to send . please call me
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          K
          Komal khandwal
          from New Delhi, Delhi
          May 24, 2019
          Resolved
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          Address: 249 gandhi ngr delhi 31, New Delhi, Delhi, 110031

          As we all 9 britania is running a world cup jaao contest should i call it fake? I think so becz i send the codes on concerned no. They asked me for verification through the retain wrappers of britania product which i have all but when i open the link for verification they asked me for promocode, wrapper upload, and the pkd date. I have all the things but how can i verify as no pkd date is written on the britania bread wrapper. Why did the pkd date of britania bread is not written on the wrapper of the bread?
          Jun 25, 2019
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          May 24, 2019
          Britannia Industries Customer Care's response
          Hi Komal,

          Kindly write to us at [protected]@britindia.com with your issue and contact details. We'll have someone from the team to get in touch with you.

          Thanks,
          Team Britannia
          I am complaining about fraud with consumer .
          I bought Britannia Tiger Biscuit on which an offer is printed that send promo code printed on this pack and chance to win prizes.
          But when I open the pack no promo code was found in this pack.
          Britannia Industries Customer Care's response, Jun 1, 2019
          Verified Support
          Dear Customer,

          Kindly find the Promo Code behind the pack under the Lot No.

          Thanks,
          Team Britannia
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            R
            Robert Panamkala
            from Mumbai, Maharashtra
            May 24, 2019
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            Address: Jai Maharashtra bakery and store ,PL lokhande Marge ,opposite guru medical, chembur west,400089.

            I have found a dirty paper of nutri choice biscuit from inside and rat # in the biscuit container and shopkeeper took no action on it and was giving a rough attitude. I think he is selling a duplicate product of britania so kindly take an action against the shop because he is spoiling the trust in which we have in britania take sum leagal action against the shop.
            Britannia Industries customer support has been notified about the posted complaint.
            On the pack it is said as send the promo code, but I have purchased to little hearts but I couldn't find any code inside the pack. This is fraudulent
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              J
              jyothi lekshmi
              from Kizhake Chalakudi, Kerala
              May 21, 2019
              Resolved
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              Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix document verification office uk.
              Venue —

              Britannia industries limited
              Rudrapur, uk.

              Timing …..10am to 4 pm —

              . All document zerox and you cv + 3 photo summit in head office. No registration fee. Only you your dress charge pay rs 2050. This refundable amount with in your first salary package. Your meeting fix hr department at 24th may 2019 time : 10 am to 5 pm only 2 hours process in uk on the spot joining letter + company id card + training letter issue my company. And joining location your home town contact ([protected])
              Jun 22, 2019
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2019
              Britannia Industries Customer Care's response
              Dear Jyothi Lekshmi,

              Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

              Thanks,
              Team Britannia
              I used to purchase the above biscuits for many years from local shop. But this time I found some salty taste in the biscuits. So I opened another pack and this pack also contains biscuits which taste salty. I do not understand where it has gone wrong. Please check and take corrective action immediately.
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                C
                Chandra Aditya
                from Mumbai, Maharashtra
                May 20, 2019
                Resolved
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                Resolved

                Address: 530013

                I got a call letter from britannia industries for my state assam, and they give me an appointment date on 27 MAY, 2019
                Venue address: — office no. A262, 1st floor, near bansal hospital, jahangirpuri metro station gate no :- 02 (New delhi-110033)
                And they maild me from this id: britanniaindustry.[protected]@gmail.com,
                Is this is true or fake call letter?
                +2 photos
                Jun 25, 2019
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                May 22, 2019
                Britannia Industries Customer Care's response
                Dear Chandra Aditya,

                Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

                Thanks,
                Team Britannia
                Dear sir,
                On Wednesday, I got a message that your company had given 30 rupees wallet cashback. It also told that i would be got the cashback within 24 hours. But till now I did not get the cashback.

                So, you please look into the matter.
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                  R
                  rajantalks
                  from Chennai, Tamil Nadu
                  May 17, 2019
                  Resolved
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                  Address: 600094

                  I purchased britannia nutri choice digestive cookies for at least the 7th time. They lure the customers by saying that there is some promo code inside the pack which they can avail to get tickets to the world cup. But after thoroughly searching each and every time i buy a pack, i'm very sure there is no code inside. This is fraud. And it tastes weird too even though the packaging date is 11/03/2019
                  Jun 22, 2019
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Verified Support
                  May 22, 2019
                  Britannia Industries Customer Care's response
                  Dear Rajan,

                  Kindly find the Promo Code behind the pack under the Lot No.

                  Thanks,
                  Team Britannia
                  I have purchase 4 packet of tiger biscuits but no promo code inside in any pack ...

                  world cup promo code - Comment #3441615 - Image #0
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                    N
                    nishant199082
                    from Noida, Uttar Pradesh
                    May 17, 2019
                    Resolved
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                    Resolved

                    Address: dharampal premchand ltd a34/35 sec 60 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Dear sir madam

                    I buy toastea premium bake rusk via grofers and today we eat via morning tea we found live insect in rusk.
                    I have images and video of this rained item.
                    Lot no b041946
                    Pkd 27/04/19
                    Kindly take necessary action against this type of complaint who play with the health of peoples.
                    Immediate take action.

                    Thanks
                    Nishant kumar
                    Mob no -[protected]
                    Jun 22, 2019
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2019
                    Britannia Industries Customer Care's response
                    Dear Nishant,

                    We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com and our team will get in touch with you.

                    Thanks,
                    Team Britannia
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                      S
                      Saba nazir
                      from Mumbai, Maharashtra
                      May 16, 2019
                      Resolved
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                      Resolved

                      Sir/madam
                      We recieve an offer latter from ur company and after that they demand for money in the name of bond uniform code and other charges which is 30000 after we gave them they are not receiving our phn call... Their numbers are [protected]and [protected] and a mam is named as simran how could this be done in the name of a reputed company please help me i m very much depressed
                      Jun 24, 2019
                      Complaint marked as Resolved 
                      Britannia Industries customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2019
                      Britannia Industries Customer Care's response
                      Dear Saba Nazir,

                      Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

                      Thanks,
                      Team Britannia
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                        R
                        railway indians
                        from Jugsalai, Jharkhand
                        May 10, 2019
                        Resolved
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                        Resolved

                        Address: BANALOPA, 832104

                        Dear sir,
                        I purchased 500 gms cheese (02 packets @ rs. 315/each) from jamshedpur big bazar, as we had a party to host, and the menu was cheese/pineapple/cherry sticks. My cook opened the packet, and disposed the outer paper cover, and kept the content in the refrigerator. On opening the aluminum foil, just before the party, we found the cheese (Sample/photos available with me) completely inedible due to fungus inside. We had to rush to the market again to purchase cheese, but this time i opted for amul, whose product i found immaculate.
                        I will be grateful if you kindly look into the matter, at the earliest.
                        +4 photos
                        Jun 13, 2019
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2019
                        Britannia Industries Customer Care's response
                        Dear Customer,

                        We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com and our team will get in touch with you.

                        Thanks,
                        Team Britannia
                        Dear Customer,

                        Our team would like to investigate the issue. Help us by sharing your contact number at [protected]@futuregroup.in

                        Regards,
                        Priya
                        Future Group
                        There's no promo code inside Bourbon biscuits
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                          A
                          Akashkmr36
                          from Mumbai, Maharashtra
                          May 3, 2019
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                          Address: West Singhbhum, Jharkhand, 833201

                          I purchased britannia nutri choice digestive cookies for at least the 15th time. They lure the customers by saying that there is some promo code inside the pack which they can avail to get tickets to the world cup. But after thoroughly searching each and every time i buy a pack, i'm very sure there is no code inside. This is fraud. And it tastes weird too even though the packaging date is 13/03/2019
                          Britannia Industries customer support has been notified about the posted complaint.
                          The same case is with me. I found no promo code in my Britannia Bourbon pack. I checked it properly but nothing similar to the promo code was there.
                          Same with me, there's no code. Fraud company, i will not buy their products now !
                          No promo code in Good day pack..
                          Purchased britannia good day chocochip cookies ₹30 pack for at least the 6th time. They lure the customers by saying that there is some promo code inside the pack which they can avail to get tickets to the world cup. But after thoroughly searching each and every time i buy a pack, i'm very sure there is no code inside. This is fraud.
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                            K
                            Kalyanasundar Sivagnanam
                            from Chennai, Tamil Nadu
                            May 2, 2019
                            Resolved
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                            Resolved

                            Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix document verification office uk.
                            Venue —

                            Britannia industries limited
                            Rudrapur, uk.

                            Timing …..10am to 4 pm —

                            . All document zerox and you cv + 3 photo summit in head office. No registration fee. Only you your dress charge pay rs 2050. This refundable amount with in your first salary package. Your meeting fix hr department at 07th may 2019 time : 10 am to 5 pm only 2 hours process in uk on the spot joining letter + company id card + training letter issue my company. And joining location your home town contact ([protected])
                            Jun 16, 2019
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2019
                            Britannia Industries Customer Care's response
                            Dear Kalyanasundar,

                            Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

                            Thanks,
                            Team Britannia
                            I hv bought britannia tiger keeps Choco offer pack of Britannia Khao world jao offer pack but thr is no promo code printed inside dis pack.i hv tired calling ur customer care service also but no help was offered.
                            Today morning I bought a rusk from a shop. I haven't checked the expiry and I ate 3. After that I saw and it expired 14 days ago. Please take action. The shop person doesn't even know about the expiration.

                            offering me to attend the interview on 7th may 2019 - Comment #3433478 - Image #0
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                              J
                              Jeslin k john
                              from Pathanamthitta, Kerala
                              Apr 27, 2019
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                              Address: Pathanamthitta kerala

                              Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix delhi document verification office new delhi

                              Venue —
                              Britannia
                              Rudrapur uk

                              Britannia industry

                              Attachments april 27, 2019, 12:30pm

                              To me
                              Dear sir you are shortlisted my britannia pvt ltd company in maintenance department (Manufacture/ production/office assassinate) your post is regional assistant branch supervisor and salary 24, 000 starting and all accommodation provide you my company but your interview fix delhi document verification office new delhi

                              Venue —
                              Britannia rudrapur uk

                              Timing …..10am to 4 pm —

                              . All document zerox and you cv + 3 photo summit in head office. No registration fee. Only you your dress charge pay rs 2050. This refundable amount with in your first salary package. Your meeting fix hr department at 01st march 2019 time : 10 am to 5 pm only 2 hours process in delhi on the spot joining letter + company id card + training letter issue my company. And joining location your home town. Meeting person - hr department ([protected])

                              Regional assistant branch supervisor
                              +2 photos
                              Britannia Industries customer support has been notified about the posted complaint.
                              I brought a pack of bread. it looked good from out side but when i opened it i found the slices in the middle of the bread had got some fungus and were smelling bad
                              Buyers Please be cautious while purchasing.
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                                A
                                Akash287
                                from Gurgaon, Haryana
                                Apr 27, 2019
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                                Address: 28 , Block F1 , Sector 16 , Rohini, New Delhi, Delhi, 110085

                                There is no promocode inside the wrapper. Its just britannia strategy to make their consumer fool by effective advertisement campaign. On upper packing they have mentioned about 'offer"and where to send"promocode but they never mentioned that where one should get the promo code. Ate 20 biscuits in 10 days but all goes in to... Britannia wale khel gye!! "britania khao, phir bheek mangne jao '
                                +1 photos
                                Britannia Industries customer support has been notified about the posted complaint.
                                Such a big company u running still so careless ur biscuit containing hair inside must overview my complaint nd must be careful nd must check the things ur company making
                                Such a big company u running still so careless ur biscuit containing hair inside must overview my complaint nd must be careful nd must check the things ur company making
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                                  G
                                  Ganita Gurung
                                  from Kolkata, West Bengal
                                  Apr 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, Darjeeling, West Bengal, 734003

                                  I had purchased 3 britannia cake from my regular departmental shop on 4/4/2019 and today when i opened to eat it and the taste was foul and when i looked properly it had green fungus and i am feeling sick and then i checked the date it had expired and other cakes date had expired one month back... How come they were selling and the company is not checking the regulation of these items...
                                  May 12, 2019
                                  Complaint marked as Resolved 
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2019
                                  Britannia Industries Customer Care's response
                                  Hi Ganita,
                                  This shouldn't have happened! We are sorry for your experience. Kindly write to us at [protected]@britindia.com with your contact details and we will look into the matter.
                                  Hlo sir.I am jahsh.I purchased the btiyinia biscuits and owned hundred runs but when i uploaded the wrappers in the prescribed link it is said to be an invalid entry.please help me todayitself as today is my last date for uploading the wrappers.please

                                  fungus in cake - Comment #3427478 - Image #0
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                                    M
                                    MINTU MORAN
                                    from Mumbai, Maharashtra
                                    Apr 8, 2019
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                                    I got a call letter from britannia industries for my state assam, and they give me an appointment date on 13 april, 2019
                                    Venue address: — office no. A262, 1st floor, near bansal hospital, jahangirpuri metro station gate no :- 02 (New delhi-110033)
                                    And they maild me from this id: britanniaindustry.[protected]@gmail.com,
                                    Is this is true or fake call letter?
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                                    Britannia Industries customer support has been notified about the posted complaint.
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                                      Lily D'mello
                                      from Pune, Maharashtra
                                      Mar 20, 2019
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 401201

                                      We recently came across a pack which had less weight (In short less biscuits)
                                      To complain i had called on your customer care on 27th feb 2019 (Wednesday). After which i received a call from the mumbai branch on 28th feb n she said she would get back to me after having a talk with her team (How to delivery me the packet). I ddnt recieve a call. So i again called up on 5th march on[protected] and she said that she will contact the mumbai office and get back to me.
                                      Today is 18th march 2019 i havnt received a call from anyone and your customer care number +[protected] is also out of reach.
                                      I brought to your notice a flaw in your packing.
                                      Its not just a matter of a rs5 pack is a matter of how many ppl may hav got a similar pack and ignored it.
                                      *i have already wriiten an email but ddnt receive any reply from your end*
                                      Mar 20, 2019
                                      Complaint marked as Resolved 
                                      They were really helpful..and resolved the problem.
                                      Britannia Industries customer support has been notified about the posted complaint.
                                      Dear Britannia
                                      I got the voucher of 35 and I done all steps to redeem it and I received a OTP and I written OTP and after writing OTP only they said thanks what to next I not got my rupees 35 voucher
                                      See to it
                                      And I have got double century and not got any thing
                                      Please look at it
                                      Please
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                                        Mar 13, 2019
                                        Resolved
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                                        I got job offer its fake or genuine

                                        Address: Ganesh nagar sirsi, Uttara Kannada, Karnataka, 581402

                                        [protected] anjali britania i communicate

                                        Britannia industry ltd

                                        Date;- 13- march - 2019

                                        Application no - [protected]

                                        U. H. D offer letter: —

                                        Dear sir,

                                        It is our good pleasure to inform you that your resume has been selected for our company offered you to join as "safety officer, maintenance, supervisor, abm, quality, producation, office assistant,...
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