Britannia Industries Complaints & Reviews

Shah Ranmal Raghavji & co.
87, Thanawala Chawl, S. J. Marg,
Lower Parel (W), Mumbai - 400013.
Ph.[protected]
Dt: 28/07/2011

I am a retailer had purchased britannia digestive buiscuits on 09.07.2011 from a distributor of brittania company named Sudesh Trading Company on which customers are offered free daily tiffin boxes on every pack.
But the distributor has not provided us this free...

Upon opening the one pack of biscuits from the air tight pacet (twin packet), the biscuits had holes as if infested with insects. After confirming the date of packing as 5th of February 2011, bearing lot no 12238, the biscuits were consumed this evening (7.40 pm the 21st of May, 2011) by me and my family. The biscuits induced nausea and vomitting to me and wife. My wife being a medical doctor responded immediately and treated avoiding any...

Britannia Rusk quality is not good at all.It varies from packet to packet.In some packets they are good and properly baked but in some packets they are just like a toasted bread.
We can't except this kind of variation in the same product from company like Britannia....

COMPLAINT – FOUND HAIR INSIDE THE BRITANNIA BISCUIT AS ON 30-12-10

Sir, I bought Britannia fibre Biscuit from the market at South Moti Bagh -2 New Delhi 110021,
My seven years son took a half bite,suddenly he saw black hair found with in the Biscuite,He started Vomating & we had to took him to the Nursing Home for the First aid,
Doctors gave an injuction of ( food Poisining ) to my son,
I must...

Dear Sir
I' have brought a Britannia cake gift Pack of 100 Rupees on Diwali. It contains 5 pak of different varient cake packs which is 70 gm of weight & one pack is 40 gm. 70 gm pack MRP is 12 rupees & 40 gm pack MRP is 5 rupee. Total 390 gm pack MRP is 100 rupee as the produt value is 65 rupees.

My objection---- Is the rest of 45 rupees for packing? is anybody here to listen my Query?...

Hi,

This is to inform you people that at your Reliance Fesh stores the so called staffs are very rude and also big cheaters.I purchased some Britannia Good day biscuits,and on a particular flavour packet it was written FREE GLASS BOWLS but at the cash counter they told me that bols are not available after asking why so as the offer is still on they very rudely replied whther I was there for biscuits or bowls.Probably they have...

We have bought a Britannia product from our cafeteria and found an insect in the same. The details of the same are
Product: Britannia Good Day
Lot No: 11221
Packed on 25/07/2010
Bar code:[protected]...

My child was eating JimJam biscuit (once it was his favourate). Suddenly i was shocked to see the quality of biscuit was too bad to eat. Jam enriched too hard and rough with bitter smell in it.

I think companies are just running into a business of making more money by giving cheap quality products.

Many people just ignore these things and throw the products....

Dear Sir / Madam,

This is a complaint regarding dirty strings found in your Wheat brown
bread from BRITANNIA that I bought in the morning on Tuesday, July 06,
2010 from Avas-Vikas in Rudrapur city, Udham Singh Nagar (Uttrakhand).

The details of Bread packet bought are: Lot no: 4 3 F 14 Use by date:
08/07/2010
I sat down to have my breakfast & had 2 slices of bread & suddenlybr...

The issue was reported 15 days back that I purchased a chocolate cake which was very hard and not suitable for consumption, mail was send from my side and call was received, first a person threatens for bad results if matter is reported on higher level, but when I warned him that I am a legal consultant than a lady called up and requested to collect sample. The cake was given to person for lab test but till date nobody has reported about...

I am a regular buyer of britannia cakes since 2 years............since last 6 mnths cakes are not fresh in the packets they are very dry and they look not fresh........yesterday onbly i purchased ur cake frm sabka bazaar dated april 24 2010.............but it was again very much dry frm inside.............i boought 2 packets all were dry...........befor dat i boought frm another market place it was same dry n unfresh..............u r spoiling...

Dear Sir,

I had lodged a complaint with Britannia Industries Ltd (Complaint No. 7749) about poor quality of biscuit manufactured by them.

Only once the company representative Mr. Nandakumar called and informed that a rep will visit me for more details. But no action taken as of now. The matter is pending since 45-60 days.

The biscuit had very strong black spots and I had to clean with liquid...

1. I am Samant Thati from Bharuch, my address and contact number is noted below, here I want to call your attention towards your products, which since decades has been known for its quality and nutrition. We consume your products which are available in the market with faith and confidence since for the last several years,

2. I recently purchased your company product Gooday Biscuit Pack weight 54g, Packed on 10/01/10, Lot No....

I AM A REGULAR CUSOMER OF YOUR BRITANNIA MARRIE GOLD , WHICH IS A PART OF OUR DAILY BREAKFAST .

I HAD PURCHASED FEW BRITANNIA M. GOLD PACKETS OF 304gm. FROM D'MART NERUL BRANCH ON 14/10/09 WHICH WERE BELONGED TO LOT NO-11226 WITH PACKING DATE-25/09/09.

AFTER 3-4 DAYS WHEN MY WIFE WAS FEEDING BISCUITS FROM THIS PACKET TO MY 2 YEARS BABY SHE FOUND SOME GLASS PIECES IN SAME ,WHICH WERE IN AROUND 1CM LENGTH...

REFERANCE TO THE LETTER ADDRESSED TO:

The C.E.O.
Britannia , Executive Office,
Britannia Gardens,
Airport Road (old), Vimanapura
Bangalore - 560 017
Ph:[protected]
Fax:[protected] / 2526 6063 Date. 18th November 2009,

SUB: COMPLAINT REGARDING A HAIR FOUND ENTANGLED INSIDE...

My family has got around 10 gift packs of Britannia on the occasion of Diwali. In all of the packs the price charged to us was much more than the quoted price (M.R.P) of the products inside. For example a gift pack which costed us Rs 125 has products of just Rs 70. On the pack it has been mentioned the MRP includes the price of gift carton/packaging. Moreover the gift pak with MRP Rs 100 has products worth Rs 80 and the packs worth Rs 125...

Dear Sir,
I like to bring your kind notice that, on 07.08.2009 I purchased four packet of Britannia Good day Rich Butter biscuit from a shop named “Paresh Stores, Govandi, Mumbai printed on the packet was 54 grms.which was below weight it was 41gms. I being notice to the shop owner. Shop owner Mr. Paresh bhai told me that he got supply from distributor. I purchased that packet of below weight of Rs. 5.00 each. Therafter Paresh...

This is in subject matter that i have purchased two packets of Britania - Tiger Buiscuits

1. Britania - Tiger Pine Apple Pkd date - 06.06.2009
2. Britania - Tiger Elaiche Pkd date - 06.04.2009

However, it is interesting to note that the same bears the same lot no. 22315.

However, i have come accross the following complaint already registered earlier by some other person the extract of which...

Dear Sir,
I like to bring your kind notice that, on 03.06.2009 I purchased four packet of Britannia cream Craker biscuit from a shop named “Priya enterprises” of 23/1E, Maharaja Tagore Road, Dhakuria, Kolkata – 700 031. Three of them net weight is 262grm to 264grms but net weight printed on the packet was 275grms. I being notice to the shop owner. Shop owner Mr. Sudhir told me that he got supply from distributor....

MY COURIER DOC NO.[protected] SEND REDRAPUR TO HALDWANI ON DT.02.02.09 BUT NOT DELIVERD OR RETURN TILL DATE.

PLS REVERT BACK...