[Resolved] Britannia Industries — Biscuit Tastes like Fevicol !! | |||
Product Name: Nice Biscuits Lot No: B081611 Pkd: 23/08/2016 City: Mumbai Store Name: Area: Nanda Patkar Road, Vile Parle (East) Issue: Dear Sir/Ma'am, I would like to draw your attention to a pack of biscuit I purchased today (1/9/2016) with regards to smell and taste of Nice Biscuits. Smell + Taste of Biscuit - Tastes like it was mixed with fevicol glue. Yes, fevicol glue !! I have kept the biscuit pack with me and would like to get to the root cause. I hope you can assign someone to look into this at the earliest. Looking forward for an early response. Feedback submitted to Brittania's website apparently is forwarded to [protected]@22feet.in !??? The domain itself kind of makes it seem that Brittania possible junks all complaints. Or if it is a valid email address, delivery failure shows their seriousness in dealing with complaints. Was this information helpful? | |||
Dec 1, 2018 Complaint marked as Resolved Britannia Industries customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 Britannia Industries Customer Care's response Dear Jai, We apologize for the inconvenience this may have caused you. To enable us to address your concern, please share your contact details to [protected]@britindia.com so that we can look into this. Team Britannia | |||
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+91 80 3940 0080 [Executive Office]
+91 33 2287 2057 [Reg. Office]
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Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048