[Resolved] Britannia Industries — Britannia chocolate cake/ found a stapler pin inside the cake | |||||
Incident dated- 30/12/15..I AM ABSOLUTELY SHOCKED AND FURIOUS ABOUT THE FACT THAT WHEN MY 2 YEAR OLD SON TOOK A BITE OF THE NUT AND RAISIN CAKE, BRITANNIA, HE IMMEDIATELY THREW IT OUT BECAUSE SOMETHING PINCHED HIS TONGUE. THE "THING" THAT PIERCED HIS TONGUE WAS A HUGE STAPLE PIN. i have made several calls to the customer support to complaint about the same but their response is pathetic and senseless. instead of giving me a resolution they happen to ask me " what would a stapler pin be doing inside a cake OR WE SHOULD HAVE BEEN CAREFUL WHILE FEEDING THE FOOD ITEMS TO MY CHILD". I AM DISGUSTED AND ANGRY. I have filed a police complaint and took a picture which i am about to share on social media. I am very very upset with the way my complaint was handled by the consumer care department, hence i expect a written apology from BRITANNIA and a compensation FOR TRYING TO KILL MY CHILD WITH A FREAKING STAPLER PIN. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Britannia Industries customer support has been notified about the posted complaint. | |||||
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+91 80 3940 0080 [Executive Office]
+91 33 2287 2057 [Reg. Office]
+91 33 2287 2439 [Reg. Office]
Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
bad cake
i got a bad cake