[Resolved]  Britannia Industries — product = cheese cubes , misbehavior of company's employee

Address:

Jaipur, Rajasthan

Good afternoon sir, i was purchase Britannia cheese cube of price 112/- from reliance fresh, khatipura, jaipur on 13/08/14 with my other goods. when this cheese was opened we find this all fungus & can not use for eat . i contact them customer call center toll free no. & explain all problem, as per her guide line i dropped her a complaint mail with fungus cheese pics ( [protected]@britindia.com ) . then after two days i was received a call mr.ramesh sharma from jaipur who is a worker of company want to contact on monday & on monday he directly said '' aapko ham 1000 rs tak ka saman de denge esse jada nahi ab apki marji hei lena ho to lo ya mat lo '' i felt shocked is this a system of a multinational company to satisfied his consumer... after then every day i call them & write a mail but no any answer they gives me, only a complaint no.27448 is given by them... what should i do...i feel pain & many more from them behavior, system, attitude, product . etc. PLEASE HELP ME in this matter i have each & every thing related this matter. thanks sunil singh [protected]