[Resolved]  Britannia Industries — shop sold expired 300gm britannia milk bikis packet

Address:754215

On the 24th of october, my mother purchased a 300gm packet of britannia milk bikis from the shop of mr naresh sahoo located besides suhag mahal near pattamundai police station in kendrapara district of odisha. She didn't check the expiry date. She brought it home for her dinner. When she opened the pack i realised it had a very different smell. As she ate it, she vomited. I asked her not to eat it. Suddenly something credded my my and i picked up the packet to check the expiry date, and was surprised to see it was erased. I informed my mom and she said that she also felt a odd smell after opening the packet. I packed the biscuit packed in a polyethene and completed my dinner. My mother didn't had anything else for dinner that night and slept empty stomach. I asked her to give me the packet so that i could file case in the consumer forum. She disagreed and went on to return the packet. Somehow i managed to get a picture of the packet. When we went to return the packet, i found that there were other packets also from which the mfg date was erased. We got our money refunded after argument. I asked the shopkeeper besides his shop at suhag mahal as i know him, and he said me that naresh sahoo regularly sells expired goods. This is a very serious problem as this is a rural area and a lot of people like my mother are surely being duped by him. Most of them even might not recognise their source of health problem to expired goods. Fast action should be taken against such kind of malpractices which someday might result in the death of a medical patient's or old senior citizens as their body would not be able to resist the effects of such expired products.
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Nov 28, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2018
Britannia Industries Customer Care's response
Dear Lalat,

Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

Thanks,
Team Britannia
Complaint comments 

Comments

Actually there was an mail telling that you are selected as an supervisor and you need to pay 2500 for the security charges and now they are telling us to pay for opening bank account for the medical insurance of amount 6500. I dont know whether its an fake or not.They are telling that they will not refund the money.

shiamilee selvam's reply, Dec 12, 2018
See the amount they are asking...
shiamilee selvam's reply, Dec 12, 2018
I have paid the amount and told my aadhaar details too.

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