[Resolved]  Britannia Industries — spoiled cheese

Address:BANALOPA, 832104

Dear sir,
I purchased 500 gms cheese (02 packets @ rs. 315/each) from jamshedpur big bazar, as we had a party to host, and the menu was cheese/pineapple/cherry sticks. My cook opened the packet, and disposed the outer paper cover, and kept the content in the refrigerator. On opening the aluminum foil, just before the party, we found the cheese (Sample/photos available with me) completely inedible due to fungus inside. We had to rush to the market again to purchase cheese, but this time i opted for amul, whose product i found immaculate.
I will be grateful if you kindly look into the matter, at the earliest.
+4 photos
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Jun 13, 2019
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Britannia Industries Customer Care's response
Dear Customer,

We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com and our team will get in touch with you.

Thanks,
Team Britannia
Complaint comments 

Comments

Dear Customer,

Our team would like to investigate the issue. Help us by sharing your contact number at [protected]@futuregroup.in

Regards,
Priya
Future Group
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