Britannia Industries Complaints & Reviews

Hi, at 6.30 am today i bought one packet of nutri choice from local shop. Whn i opened the pack the buiscuits were all powdered. I immediately went to return the shop keeper refused to exchange. And he showed all other packets were same broken pieces can be feel from outside. He told the dealer delivered like that only. Pls help for resoultions. Thank you

Here with attached the burnt biscuit photo for your attention, Our family regularly use to take Britannia Marie biscuits but now a days scared to have it, reason many times we found such decomposed biscuits and throwed away, writing this letter in behalf of my colleagues force me to take to your proper understanding, kind requested you all team have to ensure that production item properly investigated before delivery.

My mail id: dsk.[protected]@gmail.com

I have been a huge fan of britannia products for a very long time, even though the markets are flooded i choose only britannia only for great experience but very recently since jan 2017 i have noticed all their products line up r poor on taste and quality, here i am not talking only about their biscuits line up but their entire product range. I dont think i would be recommending britannia products anymore to my circle if they don't improvise

Sir i have seen britannia vacancies in quiker. And i have applied for it. They called me and asked me to send documents and resumae. So i have done the same. And after 5 days they sent me a call letter and said i have to pay 550 for uniform which is going to handed over to me by corrier. So i have paid. They asked me to send the details which i have done for payment. Again they said that have to open salary account for you so u have to pay 1000 rs. Like dis i have got loss of 1700. I want my mny back. And i want you to take action against them. Because they are playing with jobless people. Please help me

We have been consuming RUSK for the last few years. Of late we find the quality has deteriorated. In the month of April/ May the RUSKS were over cooked .All sides were blackened and had a burned smell. The current pack
is undercooked- more whitish than brown. In both the cases it is Mfg. by Jhaveri Flexo India Ltd. The quality control dept.has to be more vigilant other wise you will start loosing your customers which you cannot afford in this competitive market.

Dear mr. mintu ardhan

We are happily pleased to inform you that your application profile has been selected by our recruitment team.



You are selected for the post of junior supervisor. Your salary is 22000 rs with lodging and meals.

You are also eligible to medical, p. F, esic, ta and da.

Your job location is . Krishnapur, kharagpur, howrah

Your selection code is- bi 33 dl5849.

Btc code :- rn763q02.



For the next process of joining you have to pay now yourdress code amount with document verification charge (2500+500) only.

From

Britannia industries india

Recruitment team (Hr)

E-mail –[protected]@gmail.com

Helpline number – +91 [protected].

“*disclaimer*”

Note:- this message is confidential and intended for the named address only. If you are not the intended recipient, please contact the sender by e-mail return and then delete this message from your system. You should not copy or use it or disclose it’s contents to any other person. For further enquiry and claim please contact e-mail provider.

I had guest at my house. And I offered britannia nutri choice biscuits. And In one biscuit my guest actually found a hair strand. It was very enbrassing moment for me. I have contacted britannia toll free number and registered a complaint about it. But they dont seem to take this into consideration. The concern person used to call me back and just say, "our executive will meet you in few days." And now its a month, but there is no response from the company executive. I still have that biscuit with me.

I m seller of your biscuits
Yesterday, 2 of customers had returned biscuits who had purchased 3 packets each (These are our daily customers of this biscuits)

They had returned me packets in which over baked biscuits - tase was very bad (Having burn smell)

From such a reputed brand this is not at all acceptable

I selling daily @ 24-30 packets through my store "aashirwad daily needs" sect.20, chinchwad, pune - 411019

We got the Britannia Green coloured Fruit cake in birthday Party and when my 4 year old daughter and her father was eating it, father found small metal piece in cake and he quickly spit it to check what was it and we checked with magnet and hence could confirm that it was a metal . This is health hazard and betrayal by company and risking our kids lives as well.please take strong action against this.We have already stopped purchasing any items of Britannia henceforth

23:19, 31st March 2017.

I was down to my third biscuit, and when i tried to break it into two halves, surprisingly the halves were still attached by multiple threads. I'm not sure what type of threads they are, but they are grey in color and are transparent too. I have been buying the same since I was a kid, and now I'm really disappointed.

I hope you take necessary actions immediately.

Dear Sir,
I would like to report an issue which was seen on the label of Britannia Good Day Biscuit pack.The date of manufacture on the packing is printed as 14/07/2017.How can this be possible?As we are going through the month of March 2017 how can a biscuit be manufactured in the month of July 2017?After this issue how can a consumer trust the information provided on the label.I hope that the matter will be taken into concern.
Thanking you

Hello
Iam very disappointed by the service of good day biscuits.I have 2 packs of nuts good day packs from ratnadeep mehdipatnam .and when i have opened it i saw many red anta in the biscuit stuck and some where moving around.I would request to you to take immediate action on my complain, requestcause children's love this lot.
I have a video of it.

I found dirty thing inside one of my good day biscuit. I really wanna take strict action against the company coz it might harm someone if they had eaten it. It really is a big mistake from a company like Britannia who everyone trust in India. They should really make things with proper care coz they can't let people eat food something like this which will affect people's health. Plz take some strict actions against Britannia for this big mistake. Thank you

I purchased one Good day biscuit from a very regular store today 4th Feb-17. while i open it, the color of the biscuits were dark then the regular color of the biscuits, but in hurry i ate two and immediately i found some faulty feelings then i checked expiry date and found its expired (11/08/16) and went back to the store they have few more biscuits of same expiry and still they selling it to the customers. Even after showing it to the store person they also not clear about the date to confirm how to check expiry . then i brought few more biscuits pack and show it to them with (22/12/16), definitely the format is date/month/year.

Sir, We had purchase 12 packets of Milk Bikis from local counter of 200gms, lot no B111631, Pack dt 16.11.16. Major biscuits were broken as we opened it.
We have lodge the complaint to company on 30.01.17. but till today neither any representative has turned up nor they have solved my problem. They are'nt serious abt this. Please do needfull.I have got pics but nt able to send.
Till now nobody has cared for this Complaint.
Biscuits were not in a condition to exhibit in plates and offer to guests.
Is this quality that we are paying for?

I have purchased bourbon from big bazaar and was having my child to it. Suddenly noticed that a white hair is inside the biscuit. This is really embarrassing and dangerous. Britannia is a trusted brand and this hair would have cause an big accident to my childs life. This is not acceptable at all.

I require an appropriate action and compensation for the same.

Regards
Sundip more
[protected]

The packing of britannia nutri choice biscuits is worst.
I find the biscuits always broken whenever the pack is opened.
I have faced this situation several times and so avoided purchasing them due to this for sometime.
But today (1st jan 2017) i opened a new one and it is still the same.
The biscuits need to be covered fully with a strong outer cover.

Britannia feedback no - 45897
National consumer forum complaint no - 106294
Name of product : cheese spread roasted garlic
Lot no : pf2b 21:17
Mfg date : 02 jun 16
Exp date : 9 months from date of packing (02 feb 16)

I had procured the above mentioned product from d-mart mall, nadiad (Gujarat) yesterday (On 18th december, 2016 @ 06:58 pm)

At home when we opened the pack, we found that the cheese is not up to the mark of the eatable quality.

Physical observations : water extracted over the cheese spread, small round lumps were in the condensed cheese below water
Smelling property : it seems like got some kind of fungal growth into the product
Packaging property : intact pack, not damaged
Pl
It had been mentioned on the pack that it will expire after 9 months of packing the product which will be the 02nd of feb 2017. But considering the above the product got bad very well before that expiry period. It is a great matter of concern that the product of britannia became “unstable” very well before of the expiry period.

Pl find attached herewith images regarding the product and purchase invoice of the same.

We believe that britannia is a such a brand with which this kind of experience is almost near to impossible and thus we are eager to hear from you asap.

Pl look into the matter and do revert back regarding the solution for the said grievance from our side.

P. S. : we have also lodged a complaint regarding the same with d-mart with reference no: d-c/guj/nad/nad-13492.

Product name : britannia good day, nuts cookie
net weight: 100g
green color packaging

MRP :20 RUPEES
PKD: 29/09/16
LOT no.: B091619
MACHINE CODE: 102A

Mfg. unit address: G.B Bakers industries PVT. LTD, S. No 67, 68 & 74, VANAMPALLY, KONDURG MANDAL, DIST MAHABUBNAGAR - 509 207, TELANGANA
Lic. no.: [protected]

Bought the above mentioned product from reliance market Hubli (Karnataka). it contained cookies that were over cooked and charred on one side, tasted very bitter. please improve food quality checking criterions and standard.

Dear Britannia, s team Member,

Greetings

I just bought your Britannia cake from my office canteen and when I open what I saw there is fungus in that cake I just put it down

its seem really ugly and dangerous.which is really disappointed for me in front of my colleague and for my self also because I just
heard from people they find something like this but I never ever expect from a brand company.

so same within a 20 min I raised complaint against it to your customer care number and she provide me the compliant number which
is 45083 now I want raised complaint against your brand in consumer forum and social media too because you can, t play with our health I already mailed the pictures to you !!

Its really disappointed things happens with me now i file case against you!!

Regards

Sachin