[Resolved] MTS Broadband Dongle — UNABLE TO PROCESS

CELL POINT

from Koch Bihar, West Bengal

Address:

Howrah, West Bengal

RESPECTED SIR,
I HAVE PURCHASED A MTS BROADBAND DONGLE (MBLAZE) ON 21.5.2013 FROM "THE WONDERLAND" COMPUTER ACCESORIES SHOP.ATFIRST I WANTED TO PURCHASE A ANOTHER COMPANY MODEM BUT HE PRESCRIBED ME TO PURCHASE THIS MTS BROADBAND CONNECTION.SO I HAS GONE WITH HIS PRESCRIPTION WHEN I PURCHASED THIS MTS BRODBAND THEN HE TOLD ME THAT THIS CONNECTION WILLBE START WITHIN TWO DAYS.BUT MY CONNECTION ISNOT START TILL NOW.NOONE DOESN'T CALL ME FROM MTS.
SO HE DOESNOT CO-OPERETE WITH ME .WHEN I AM CALLING HIM THEN HE IGNORE MY CALL .
HE HASNOT GIVEN ME THIS CONNECTION VALUE. SO I AM A BUSINESS MAN .I NEED THIS CONNECTION VERY URGENTLY FOR MY BUSINESS.
HE DOESNOT REFUNDED ME MY MONEY.PLS SIR WHAT CAN I DO IN THAT TIME?
PLS SIR TAKE NECCCESARY ACTION FOR THIS TYPE OF CHEAT SHOP AS SOON AS POSSIBLE.

SHOP DETAILS:- YOURS FAITHFULLY
THE WONDERLAND ARNAB DAS
384 G.T ROAD BALLY MUNICIPALITY BUILDING PHONE NO-[protected]
BALLY BAZAR,BALLY
HOWRAH-711201
VAT NO-[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

mdomarkhan

from Noida, Uttar Pradesh

I have purchased MTS data card No. [protected] on march 2011 I have been regularly paying and using their services. i traveled to banglore and lost my data card Mblaze which was in my bag. I called the customer care to stop services and also asked them the payment amount. I was told that their service person will visit to collect amount which did not happen that month.

form then onwards MTS has been constantly calling and harassing me for bill amounts of 4041/- which is ridiculous, They are asking money for service which i requested to be stopped. Also asking money which is not even the actual bill was. i repeatedly told to send my actual bill to my email id which they did not do till now.

today i got a call from a so called advocate who shouted at his pitch of voice and told my case will be presented to the delhi court. his number is 91-[protected], when i traced the number it is from madhya pradesh and he said he is advocate calling from Delhi court .

if i dont pay 4041 /- by 1 hour he will fiel a case against me and i will have to go to Delhi and pay court charges and also pay huge fine upto 25000/-

i want clarification when i did not receive nay notice form court how can they file case against me for the amount which is not even the service i had taken. please take of this notice. after this also i am harassed for payment need action as a citizen of India.

PUBLIC NOTICE (Voice / Smartphone)

Sistema Shyam TeleServices Limited (SSTL), licensee for Andhra Pradesh Circle was part of 122 licenses of various operators which were cancelled by the Hon'ble Supreme Court by its Judgment dated 02.02.2012. Consequently, SSTL is constrained to withdraw its services from Andhra Pradesh Circle w.e.f. Feb 21, 2013 and as a result of which SSTL's connections will be de-activated post 23rd March, 2013.

Subscribers in the Andhra Pradesh circle may exhaust their balance and other benefits. Subscribers can retain their existing mobile numbers and switch to new operators of their choice by going through the process of mobile number portability. SSTL takes this opportunity to thank its subscribers for their support and regrets the inconvenience caused.
PUBLIC NOTICE (Data)

Sistema Shyam TeleServices Limited (SSTL), licensee for the Andhra Pradesh Circle was part of 122 licenses of various operators which were cancelled by the Hon'ble Supreme Court by its Judgment dated 02.02.2012. Consequently, SSTL is constrained to withdraw its services from Andhra Pradesh Circle w.e.f. 21st of February 2013 and as a result of which SSTL's connections will be de-activated post 23rd March 2013.

Subscribers in the Andhra Pradesh circle may exhaust their balance and other benefits. SSTL takes this opportunity to thank its subscribers for their support and regrets the inconvenience caused.

https://www.consumercomplaints.in/complaints/mts-mts-internet-connection-and-dat...⇄