Net Express Broadband — Internet not working for 20 days. No one picked-up the call

Selvakumar R Iyyamperumal

from Kolkata, West Bengal

Address:

Chennai, Tamil Nadu

I have NetExpress broadband. The internet was not working for the last 20 days. Called more than 100 times, no one pick up the call. Got a call from their customer service yesterday and they asked me to renew the subscription!!! I told them that we were without the service for about 20 day, so refund the money back with the deposit. They disconnected the call.

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Net Express Broadband customer support has been notified about the posted complaint.

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Comments

Shantanu.Shoree

from Chennai, Tamil Nadu

Haha ... Welcome to the world of quality service by net express.

After no or poor service for three months they called me also to renew. When I did not renew and got an alternate service provider, they have now started calling me to return the modem ... Cannot believe what the hell they are doing ...