You Broadband And Cable India Ltd — cheated by you broadband and its executive

Address:Surat, Gujarat

Dear Sir/ Maam,
i bought a new you broadband connection from you broadband & cable india ltd. on 23/03/2013.
an executive from you visited my shop for new connection, he promised me to give me an attractive scheme for you broadband, he told me that he will give me 15months internet connection for 3150rs + 800 modem deposit charge. i agreed for it. he told me that initially he will alot me 12months of internet connection and after 15 to 20days he will increase it to 15months. i agreed for it. but when i saw my account after 20days to check wether he has increased my validity of 3months or not that time i was shocked to see that he has not increased and when i callled him that when will he increase that, he told me that he will do that in few days and repeatedly he kept saying me that for 1month and then he said me that he wont increase my validity so i told him that i will complain against you in you broadband so he said me that please dont do any complain, i will pay you cash from my salary instead of that 3months validity but then he didnt even paid me that and he was so rude and unethical at his behavior, he told me, i can do whatever i want but he wont increase.
i had all call recording as proof against him,
so i registered a complain at you broadband with complain number[protected]. and you user id: kumar_mc
but i was shocked by you broadband's response they dont respond to my complain, i have complained about same thing 3times but they dont care to respond me or get any solution to my problem
so i need consumer court help to take a strict action against you braodband and its executive for such an unethical behavior against customer. i even mailed the call recording to you broadband but they dont respond only.
i want your help to get my 3months back or refund me my entire money that they promised for as they have failed to provide me whatever they promised me. if you want i can even send you call recording and cc of that email that i have forwarded you broadband.
i hope you will take a strict action against them and i will get a positive reply from you

thanking you,
kumar chhatwani.
([protected])
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Comments

You Broadband And Cable India Limited — Not giving Schemes

Sir
Company's Correspondent Shows us a internet Scheme Called you Comfort 300kbps.
We have a written proof that our scheme is of 4 months (3 Months+1Month) But the company tell us that the scheme is valid only for 3 months please help me sir.
this company wont give better service..
but if we ask to disconnect and refund the remaining amount, they wont give us.
they are better cheaters.
they wont tell us before. [who will read every line of those documents?]

DONT TRUST THESE NETWORKS..

You Broadband Visakhapatnam — refund amount not received

HI, my account number is 727790, i have disconnected my service on 24/11/2014. And i am supposed to receive my refund within 45 working days, but I haven't received yet.

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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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