BSNL — Broadband connection provision delay | |||||
I had submitted my application for provision of BB and a telephone connection at my residence on October 18, 2015. The cheque(# 818285 HDFC Bank) that I gave as the advance fee for the connection got realized on 29th October, 2015. However, the connection has yet not been provided to me. Whenever I make a call to the local person named Rudra (Ph no. [protected]) he says that it will be done next week. When I ask him a date, he asks me to call the AGM. When I call the AGM (Ph No. [protected]), he says that there is some delay and it will be done in another 3-4 days. I raised this to the Appellate authority on 26th November and I got a response over phone that it will be done by 1st Dec. When I called up the local person again today, he now says that it will be done by next week Saturday which is 12th Dec, 2015. Will I keep on getting these “NEXT WEEK” dates forever? I am seriously very anguished with the response I got from BSNL with my installation request. The address for the installation for your reference is: Flat No. 206, Ansal Krishna Apartments, Hosur Road, Next to Star Bazaar, Adugodi, Bangalore -30 Thanks, Abhinav Srivastava Was this information helpful? | |||||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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I have also not been given the allotted phone number for my application even after 1.5 months
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001