Budgetair.com — Refund not made

I have made two flight ticket (Booking ID: BIN-2355433 & BIN[protected]
from BudgetAir.com on 25th June and 17th July and flight was cancelled by airline. Airline confirmed that refund is made to the service provider but still I have not received the refund till date. I have chased them continuously over mail still have not received response or refund.