[Resolved]  Bajaj Finserv Cd — Incorrect down payment shows in portal.

Address:

Pune, Maharashtra

This complaint is against Bajaj Finserv Consumer durable.

I have hired a loan from bajaj finserv CD for purchase of an Ac and Led.
While I bought the appliances I was asked for down payment of Rs,11814.01. I made the payment and the advisor (Chandrasekhar Azad - Krome mall wanorie Pune) didn't tell me about any processing fee associated. However, after two week when I got the access for the bajajfinserv portal I found that the advance EMI paid was just Rs 6780. I called him but he was very rude in responding and was not at all helpful. He told me Sir that's your problem you have to coordinate with the Crome Mall I can't help you.

I went to the Crome Mall and I again approached him showing him the Invoice and the EMI breakdown mentioned in the Bajaj portal.

He made me to wait for 4hrs in the mall and tells me that he made all the changes and asked me to wait for 24-48hrs working hrs.

However, there is not changes done still. Its really annoying, I thinking of taking some action by registering it in consumer court or I may approach to SEBI.

I want some immediate action to be taken against the mischievous Agent (Chandrasekhar) for misleading and not cooperating.

Below mentioned is my LAN : 4020CD00337224 & 7234.

Name : Pritam Debnath
Contact no: [protected]
[protected]@gmail.com