Acko Insurance Complaints & Reviews

I purchased a Motorola phone on Amazon and bought an ACKO insurance coverage for it. some weeks later ACKO cancelled my policy saying they did not insure Motorola phones.
They then asked for my bank details to refund my payment. I gave them my UPI ID instead as I have a policy of not giving out my bank details.
They have repeatedly refused to refund me without my bank details. We are at an impasse.
I cannot see how...

Hi i'm danish bike number gq9141
45071 is my claim registration number date 8 october 2019. My settlement amount not received
And your claim team or acko customer care not respond my call they always arrange a call back but call not coming kindly do needful
And my second claim refuse claim registered with the name of mannu [protected] is my registered mobile....

Complaint no-ATEW054 (my mail copy attached)

My MI TV repaired on warranty by Acko insurance via his third party. but it was not working like earlier.

I was informed during delivery that mother board replaced, which will have to configure with remote for this technical person will visit.

But after 3 days they took the TV again and informed me that it has to be repair in its workshop.

Later with 4 days they again brought the TV in same condition that it was ready to use.

But I don't find any change, which delivery person agreed that we will send engineer..

Now it's again 6 day crossed with no further action..

Currently I daily follow up with Acko as well as his third party, Both not executing as per there words..

It's been 20 days crossed from first complain registered..
Plz help me out this issue as it wasting my money and time for follow up.

Thanks
Deepankaj
[protected]