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Airports Authority of India Complaints & Reviews

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Updated: May 19, 2025
Complaints 312
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Airports Authority of India reviews & complaints(312)

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V
Vishal02here
from Gurdaspur, Punjab
May 19, 2025
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Hi,

I did a payment of 1000 rupees while applying for AAI Junior executive ATC. The Transaction on remittance form showed successful and Money was deducted, But the Portal showed Payment Pending. I did another Payment for it then and that went successful again and Portal as well showed Payment successful. I want the refund for the first Payment I made. I have the remittance form for it with SBI Reference Number and Merchant Reference Number. I tried contacting the helpdesk on call and even raised a ticket no reply there. Requesting to have the refund as soon as possible.

My application Registration Number is: AAIATC[protected]

Regards,
Vishal
Airports Authority of India customer support has been notified about the posted complaint.
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    Deekshitha1321
    from Hyderabad, Telangana
    Apr 15, 2025
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    I received a call from Indigo Airlines saying that I got shortlisted for the job. They made me pay 2500 for the registration and as I got suspicious they asked me pay more 1000 . Totally I paid 3500. Could I refund of the amount.
    Airports Authority of India customer support has been notified about the posted complaint.
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      divya perumal 14
      from Chennai, Tamil Nadu
      Feb 4, 2025
      Feb 4, 2025
      This thread was updated on Feb 4, 2025
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      Scam regarding the job

      Address: indira gandhi international airport 110037

      One lady called and said she is HR and asked me to share the adharcard and resume details then asked for processing fees of 3500 and i paid that after 2 days she asked that the company will provide apple laptop and phone so for that you have to pay 25000 for that, i also paid that then asked 85000 for further proceedings, they again said if you dont pay we wont consider your profie later that we dint not pay any of the amount so then i realised...
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      kramsom22
      Jul 7, 2024
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      I had booked a flight ticket from Hyderabad to Visakhapatnam with flight time scheduled for 5:50 a.m. I arrived at the check-in counter at 5:15 a.m., intending to board the flight. However, I was informed by the concerned employee that I was late by 2 minutes and, as a result, boarding had been closed. Despite explaining that I needed to travel urgently due to a family emergency (my grandfather's passing), I was not allowed to board the flight.

      As a result, I was forced to book another ticket for a later flight at 10:55 p.m., which incurred an additional cost of Rs. 5000. Unfortunately, this flight was delayed by 20 minutes. It strikes me as unfair that while passengers are held strictly to boarding times, the airline is not held accountable for its own delays.

      Given the circumstances and the financial burden caused by these events, I kindly request a refund of the additional expenses incurred due to the missed flight and subsequent delay. I believe it is only fair that I am compensated for the inconvenience and financial loss experienced.
      Airports Authority of India customer support has been notified about the posted complaint.
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        A
        ANANT JAWLA
        Dec 18, 2023
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        Website: cdn.digialm.com/EForms/configuredHtml/1258/85992/login.html

        On 29 Nov 2023, I was applying for the post of AAI Junior executive ATC 2023. For payment I choose UPI so done a payment of 1000rupee instantly, but later payment was not updated on portal. Due to last date of payment I have to done the payment again. I raised the ticket about the problem and tried to call AAI helpline but there is no response from the authority.
        I am attesting photographs and my application number for refrence to this issue...
        Application number is AAI[protected]
        Date: 29 Nov 2023
        txn id: T2311292320404567115392
        I request a refund of that amount.
        Airports Authority of India customer support has been notified about the posted complaint.
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          A
          Angad Singh Sahu
          from Bhopal, Madhya Pradesh
          Oct 24, 2023
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          Subject: Urgent: Lost Baggage

          Hello,

          I hope this email finds you well. My name is Angad Singh Sahu, and I am writing to express my deep concern and frustration regarding an issue I have been facing for the past two months.

          On the 28, I had a flight from Delhi airport to Jeddah-Dubai to Montreal, and the baggage was tagged with a false tag, I was supposed to receive a bag at Dubai airport but your staff put the false tag for which I didn’t receive my bag at Dubai airport, I believe, contributed to the confusion and subsequent loss of my belongings.

          Since then, I have been patiently waiting for a resolution, but to my dismay, I have not received any updates or responses regarding the status from your side. This has caused me significant inconvenience, stress, and financial loss due to the valuable items contained in my bag.

          I understand that unforeseen circumstances can lead to such incidents, but the lack of communication and resolution has left me in the dark. I kindly request that you look into this matter urgently and provide me with a comprehensive update on my lost baggage

          Here are the details for your reference:

          • Passenger Name: Angad Singh Sahu

          • Flight Details: SV757 28th Aug 11:25 A.M

          • Baggage Tag: 0065SV332060 and 0065SV332062

          • Description of Baggage: Trolley bag Safari Cover with camouflage color

          • Booking Reference, No: 065-[protected]

          I would appreciate it if you could expedite the investigation into this matter and give me the necessary information regarding the location of my baggage or the steps being taken to resolve the issue. I have attached all the documents for your reference please check

          I understand that you handle numerous cases, but the timely resolution of this matter is crucial for me. Your assistance in this regard is highly appreciated.

          Thank you for your attention to this matter, and I look forward to a prompt and positive response.

          Sincerely,

          Angad Singh Sahu

          +[protected]
          Airports Authority of India customer support has been notified about the posted complaint.
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            G
            Ghosh Deepanjan
            Sep 3, 2023
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            I was filling up the application for AAI junior executive post and while paying the fees the payment failed but the amount deducted. The IBPS transaction id is- aaijsaejun23LV[protected]v1 and payment gateway transaction ID is YUR[protected].
            It was a payment of 1000 rs. Please check into this and make sure to refund.
            Airports Authority of India customer support has been notified about the posted complaint.
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              srihari99
              Aug 25, 2023
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              Fake job seekers

              Today I received a call from some lady she said she call from airport authority of India in Chennai . She told my resume was shortlisted for software tester job, which I have attended from August 1, for interview process pay 1200, so i believed and i pay 1200 via gpay then they send pay slip which like literally from airport authority of India. So i believe and they ask 8900 for bond charges, 9900 for training and placement. i and believed...
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              V
              Vanapetchi
              Aug 16, 2023
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              [28/07, 10:47 pm] AAI: Post - Assistant Engineer

              Salary - 35500

              Job Posting - Domestic Airport Terminal 1 A

              Joining Date - 7 August

              No interview direct joining

              Food, Accommodation, Cab Pick and drop facilities Provided by Company.

              AAI take application fee 485 rs for above post pay your application fee
              [28/07, 10:47 pm] AAI: Job available in these location choose your location -

              Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Vijayawada, Vizag, Delhi, Kolkata, kochi, Trichy Kozhikode, Trivandrum, Mysore, Madurai, Guwahati, Bhubaneswar, Goa, Mangalore, Salem, Tirupati, Indore, Bhopal, Ranchi, Dehradun, Chandigarh, Amritsar, Nagpur, Pune, Patna, Lucknow, Belgaum, Vellore, Mysore, Shimla, .. ..., ..., ...
              [28/07, 10:47 pm] AAI: SENT FROM
              HR TEAM AIRPORT AUTHORITY OF INDIA HEAD OFFICE

              Congratulations ! Your application selected for Job in Airlines through (AAI). For joining process Send your resume on what's app - [protected]
              Airports Authority of India customer support has been notified about the posted complaint.
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                V
                Vanapetchi
                Aug 16, 2023
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                [28/07, 10:47 pm] AAI: Post - Assistant Engineer

                Salary - 35500

                Job Posting - Domestic Airport Terminal 1 A

                Joining Date - 7 August

                No interview direct joining

                Food, Accommodation, Cab Pick and drop facilities Provided by Company.

                AAI take application fee 485 rs for above post pay your application fee
                [28/07, 10:47 pm] AAI: Job available in these location choose your location -

                Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Vijayawada, Vizag, Delhi, Kolkata, kochi, Trichy Kozhikode, Trivandrum, Mysore, Madurai, Guwahati, Bhubaneswar, Goa, Mangalore, Salem, Tirupati, Indore, Bhopal, Ranchi, Dehradun, Chandigarh, Amritsar, Nagpur, Pune, Patna, Lucknow, Belgaum, Vellore, Mysore, Shimla, .. ..., ..., ...
                [28/07, 10:47 pm] AAI: SENT FROM
                HR TEAM AIRPORT AUTHORITY OF INDIA HEAD OFFICE.

                THIS SMS COMING MY WHAT'S APP

                Congratulations ! Your application selected for Job in Airlines through(AAI). For joining process Send your resume on what's app - [protected]
                Airports Authority of India customer support has been notified about the posted complaint.
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                  V
                  Vanapetchi
                  Aug 16, 2023
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                  Website: Indiga airline

                  [28/07, 10:47 pm] AAI: Post - Assistant Engineer

                  Salary - 35500

                  Job Posting - Domestic Airport Terminal 1 A

                  Joining Date - 7 August

                  No interview direct joining

                  Food, Accommodation, Cab Pick and drop facilities Provided by Company.

                  AAI take application fee 485 rs for above post pay your application fee
                  [28/07, 10:47 pm] AAI: Job available in these location choose your location -

                  Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Vijayawada, Vizag, Delhi, Kolkata, kochi, Trichy Kozhikode, Trivandrum, Mysore, Madurai, Guwahati, Bhubaneswar, Goa, Mangalore, Salem, Tirupati, Indore, Bhopal, Ranchi, Dehradun, Chandigarh, Amritsar, Nagpur, Pune, Patna, Lucknow, Belgaum, Vellore, Mysore, Shimla, .. ..., ..., ...
                  [28/07, 10:47 pm] AAI: SENT FROM
                  HR TEAM AIRPORT AUTHORITY OF INDIA HEAD OFFICE.

                  THIS SMS COMING MY WHAT'S APP
                  Airports Authority of India customer support has been notified about the posted complaint.
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                    V
                    Vipin sharms
                    Aug 12, 2023
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                    Mere pass 29 July 2023 ko ek sima sharma lady ki call aayi unhone kha ki apki cv shortlist.
                    Mere telephonic interview liya gya phir 3 din bad mere pass salection ka sms aaya
                    01 July ko 450 ka registration karaya jiski fee receipt h .1550 documents verify karne ke diya. 7 July ko by email joining letter aaya
                    Jisme hamko lucknow airport par 15 August ki joining date di h 1260 rupey diploma ke diya @2950 account opening ka. Mera courier nhi aaya h fraud h .
                    Airports Authority of India customer support has been notified about the posted complaint.
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                      R
                      RSony00
                      from Ahmedabad, Gujarat
                      Aug 5, 2023
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                      Address: A 1304 Gala Glory South Bopal 380058

                      मैं टर्मिनल ३ से उज़बेकिस्तान एयरलाइंस के द्वारा तशकेंट जा रहा था। जब मेरी इमीग्रेशन की बारी आयी तो मैं एक अच्छे और मुस्कुराते चेहरे के साथ अपने इमीग्रेशन ऑफ़िसर के पास गया, हेलो सर कहा और उनके सारे निर्देशों का पालन कर रहा था। मेरे पासपोर्ट में स्टाम्प लगाने के बाद मैंने ऑफ़िसर से पूछा की आपने ३ पन्ने आगे बढ़कर स्टाम्प लगाया तो इससे मेरा पासपोर्ट जल्दी एक्ज़ाउस्ट हो जाएगा। तो उन्होंने काफ़ी बदतमीज़ी के साथ मेरे से इस छोटी बात पे बोलना शुरू कर दिया और कहा तू किस बात पे इतना ऑफेंड हो रहा है बे? मैंने उनको सामने से इतना ही जवाब देते हुए कहा की सर यह कैसा तरीक़ा है आपके बाद करने का? तो उन्होंने मुझे जवाब में कहा कि मैं अभी तेरी पासपोर्ट कैंसिल कर दूँगा और जा भी नहीं पाएगा। मैंने उनको साफ़ साफ़ इतना ही कहा की सर अगर मैंने किसी तरीक़े की गलती या एयरपोर्ट की किसी नियम को नहीं तोड़ा है तो मुझे कोई क्यों रोकेगा? तो उन्होंने मुझे साफ़ शब्दों में यह कहा “चल भाग यहाँ से साले” और मेरा पासपोर्ट ज़मीन पर फेंक दिया। मैंने आगे कुछ ना कहकर पासपोर्ट ज़मीन से उठाया और अपने सिक्योरिटी के क्यू में चला गया। तभी मुझे आवाज़ आयी जब वही ऑफिसर मेरी माँ से भी उचें और बेढंग तरीक़े से बात करने लगा तो मैंने अपने क्यू को तोड़कर वापस उनके पास गया और अपने माँ को कहा कि चालों यहाँ से, ऐसे बदतमीज़ और घटिया इंसान से बात करके अपनी इज़्ज़त और समय मत बर्बाद करो। इसके बाद ऑफ़िसर अपनी कुर्सी से उठकर मेरा हाथ पकड़ते है तो मैं अपने हाथ चटकते हुए उनको सीधे शब्दों में मुझे छूने से मना करता हूँ। इसके बाद वह ऑफ़िसर अपने सीनियर ऑफ़िसर को बुलाते है और वह सीनियर ऑफिसर मेरी कोई बात ना सुनकर अपने ऐम्प्लॉय को बचाने की कोशिश करते गई। इसके बाद जब मैं और मेरी माँ उनको अपनी ड्यूटी सही तरीक़े से करने को कहते है वह मुझे एक एप्लीकेशन लिखने बोलते है। फिर मैं उनके साथ उनके इमीग्रेशन ऑफिस में जाता हूँ और एक एप्लीकेशन लिखकर देता हूँ। इसके बाद मैं जब उनसे उस एप्लीकेशन की रिसीविंग माँगता हूँ तो वह मुझे उन्हें आवाज़ में जाने का निर्देश देते है और कहते है कि जो होगा, वह हम देख लेंगे और आपको बता देंगे। आज २ हफ़्ते होने जा रहे लेकिन अभी तक वहाँ के ऑफिस से कुछ भी जवाब नहीं आया है और उन ऑफ़िसरों के बर्ताव से लगता भी नहीं की कभी आयेगा भी। मेरी एयरपोर्ट ऑथोराइटीज़ से हाथ जोड़कर निवेदन है कि ऐसे बदतमीज़ ऑफ़िसरों पर कड़ी जाँच हो और मुझसें और मेरी माँ से ऐसी ग़लत बर्ताव के लिए माफ़ी माँगी जाये। धन्यवाद।
                      Airports Authority of India customer support has been notified about the posted complaint.
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                        Pradeepan2331
                        from Tiruvannamalai, Tamil Nadu
                        Jul 11, 2023
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                        Address: Uttarpradesh

                        I was scam by job offer from aai as software tester in Chennai airport, i literally paid nearly 31000. So please help me to get back our money.
                        ACCOUNT NUMBER - [protected]
                        IFSC CODE - KKBK0005045
                        NAME - KHUSHIRAM

                        Another account
                        Account number - [protected]
                        IFSC code - IDIB000K537

                        Mobile number of lady who called
                        +[protected] and
                        +91 [protected]
                        Airports Authority of India customer support has been notified about the posted complaint.
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                          Pradeepan2331
                          from Tiruvannamalai, Tamil Nadu
                          Jul 11, 2023
                          Jul 13, 2023
                          This thread was updated on Jul 13, 2023
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                          Fake person acting as hr from airport authority of India

                          Address: They say they calling from Chennai airport authority office, but call location show in uttarpradesh

                          Today I received a call from some lady she said she call from airport authority of India in Chennai . She told my resume was shortlisted for software tester job, which I have attended from August 1, for interview process pay 1200, so i believed and i pay 1200 via gpay then they send pay slip which like literally from airport authority of India. So i believe and they ask 8900 for bond charges, 9900 for training and placement. i and believed...
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                          Peeyush Ranjan Sahoo
                          Jul 7, 2023
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                          Address: Newdelhi, indira gandhi international airport

                          Hr name is sushil choudhary and here mentioned a name Vivek also and accountant name is Rajiv Saxena. Kindly take some steps against the above fraudants then I will be highly obliged towards the airport authority of india. Please refund my money 15000.😞😞😞😞Sir I am belonging to a poor family.
                          Airports Authority of India customer support has been notified about the posted complaint.
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                            S
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                            Address: Delhi

                            Arjun singh
                            Phone.no[protected]
                            Abhay rathore
                            Phone.no.+[protected]
                            Airports Authority of India customer support has been notified about the posted complaint.
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                              preetdev
                              from Mohali, Punjab
                              Jul 7, 2023
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                              Address: H.No B-12, Defence Enclave, Zirakpur, Punjab 140603

                              Dear Sir,

                              My name is Preet Devinder Singh and on DT 03 July, 2023 I came to India ( New Delhi) via Air India
                              flight number AI120 from Frankfurt and went to the Indian Passport holder counter
                              for Arrived stamping.. The person was taking too much time while giving me clearance
                              and called another person named: Raj Kumar Mani. He started abusing me. And was using
                              offensive language Actually me and other 4 member of family ( My Father, Wife, 2 Daughters)
                              were going Canada and unfortunately due to family emergency I came back from Frankfurt(German).
                              And on DT 30 June 2023 we all went to for Family counter for Departure stamping for fulfil the
                              formalities at that the person who was taking our pictures he has done a mistake he was taking
                              My Father Picture and my two twin daughters picture and after at sudden told me all done we can
                              go and me and my wife told him, "you hadn't took our Picture" but he said all done and he uploaded
                              my dad picture on my profile due to this i was suffered by your staff and the guy never took my
                              wife Picture too and i don't any kind of harassment for my wife and my kids because he never took her picture
                              as well.. I understand that person was doing his job but how can he behave like this
                              when he was not 100% sure what was the matter.

                              This part is not acceptable and Person's Name: Raj Kumar Mani I want you to take strict action
                              against him so that he can't behave like this to another citizen of India.

                              Thanking you,

                              Yours truly,

                              Preet Devinder Singh
                              M-[protected]
                              Airports Authority of India customer support has been notified about the posted complaint.
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                                Peeyush Ranjan Sahoo
                                Jul 6, 2023
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                                Address: Newdelhi, indira gandhi international airport

                                Vivek Roy name has scammed me Rs 2500 first then 8757 for courier parcel . Kindly I need ur help sir.
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                                  abpoly
                                  from Pali, Rajasthan
                                  Jun 7, 2023
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                                  Address: Anwar Ali , 265 kidwai Nagar, Pali 306401

                                  I alighted from flight nu GE 6032 from bnglr to jodhpur at around 2 PM today . My son got park his car in parking area to receive me. It was 14 minutes of his parking time . when we drove towards car parking exit barrier, just before that barrier, person from contractor approached us asking 500/ as parking charges. We refused & made protest & asked for manual, then he negotiated for 200/ & pater scaled down his demand to 100/ . We succumbed & gave 100/. Such extortion is so blatant that many were seen forking out in hurry.
                                  Airports Authority of India customer support has been notified about the posted complaint.
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