Allianz Health
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Allianz Health Complaints & Reviews

M
manku1986
from Jaipur, Rajasthan
Oct 25, 2017
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Website: ahomedihealth.org

I am lodging complain about allianz health preventive heathcare. They were previously known by the website aho.org but now their website is http://ahomedihealth.org

I bought plan for 3 family members a year ago. Actually one executive repeatedly called me about the preventive healthcare plan. At last i bought that. Initially i was going for 2 members, me and my wife. But executive told me that i should go for my about to be born baby. I agreed with him and bought for 3 members for 3 year plan.

Now they reject medicine bill of syrups and sachets which my baby consumes on doctor's prescription. As all o[censored]s know babies can't consume tablets and capsules. So i now assume that any bills for my baby will get rejected which comprises of syrups and sachets. Actually it will continue upto her age when she starts consuming tablets and capsules.

The biggest fraud thing about them is that "at the time of buying their product they never told me that syrups and sachets would not be reimbursed"

They are really fraud people.in case any one of you want to know about theirs fraud plans you can send me email on "manish18383[at]gmail[dot]com"
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    R
    raajesh sharmaa
    from Delhi, Delhi
    Aug 2, 2017
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    Address: 201005
    Website: allianz.org

    Hi

    I am rajesh sharma

    I have taken policy of allianz health care in last year

    Last week i submitted doctor consulting (Ivf treatment) bills of rs. 76000
    And medicine bills of rs. 42191 to allianz health

    One week i daily send reminder for refund status, but did not get any response from their side

    When i called them to know the status

    They clearly refuse to refund the payment by saying this is not covered in your policy

    When i said at the time of taken policy i specially asked about the treatment
    Then i purchase the policy, they said do you have audio recording of our commitment

    Even on time to time i asked from their customer care to confirm that ivf treatment covers in your policy they always said yes it is covered

    I am really shocked how they can do this

    They always forced to do lab test or purchase medicines from their labs or medical stores

    When i asked to give your office address and concern person name to whom i can meet they did not provide me the details

    Thanks
    Rajesh sharma
    +9 photos
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      J
      jatinmba05
      from Mumbai, Maharashtra
      Jul 17, 2017
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      Address: New Delhi, Delhi, 110017
      Website: www.allianzhealth.org

      Allianz health is a fraud company which doesn't comply its promises.
      I purchased 3 years plan by paying inr 13000/- and got a cover for my family on 16/0/2017.

      They given me the offer of 50% off on all blood related medical tests and 25% off on rest of the medical test from any lab across india.

      When i submitted my bills to them they refused to reimburse the bills, saying that they din't receive my bills on mail and told me send us the bills again and they were supposed to reimburse the bills with in 48 to 56 hours but they din't reply to me for next 7 days, then i called them back to know the status of my reimbursement, they said they will reimburse it @ 15% on medical tests and 10% on medicines. After long and so many discussions i came to conclusion i shall withdraw my policy as they have suggested me that with in 45 days of issuance policy can be withdrawn and money paid to them can be refunded. But they again refused to this condition also and started telling me that my policy is sold under promotional scheme which can't be withdrawn and they are not giving me this reason in writing so that i could produce that to consumer court. Such a fraud company and fraud people.

      After discussions i kept the policy and asked for the refund but still there is no response.

      And they have some girl every time she picks up the phone on customer care and that girl even doesn't have the manners how to speak.

      She normally disconnects the phone in between even without listening to you completely and resolving an issue/ or without providing any solution.

      Beware of such fraudsters... They shall be sent to jail for fooling people.

      Guys my contact number is [protected] for feedback about this company, you can talk to me.
      I need help. Please contact me over [protected] if possible.
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        A
        alam1423
        from Delhi, Delhi
        Jul 9, 2017
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        Address: New Delhi, Delhi, 110025

        Hi i am iftikhar alam.
        i have booked 3 cards from allianzhealth for bill reimbursement and discount.after 6 month he said reimbursement not given becuse they are limit but when i booked given me unlimited reimbursement 1 year with discount.on hospital bill.
        booking details given below:-
        shafina perveen
        salwah iftikhar alam
        baby of shafina
        thanks
        iftikhar alam
        +91-[protected]
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          V
          vigilant10
          from Gurgaon, Haryana
          Mar 26, 2017
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          Address: New Delhi, Delhi, 110017
          Website: www.aho.org.in

          Allianz health - fake company and preventive healthcare policy - they are fake. Beware of them. Read on:

          A few days ago i got a call from a lady who called herself mohini, and she told me about the plan, which seemed too good to be true. One can get complete cover for the family of 4 for availing 25%-50% cashback on any medical expenses, and they had a few freebies as well.

          I am usually vigilant about all such calls, so asked her to send me an email as i was busy at that time, but liked the policy details.

          She sent me an email with the details of the plan, but it actually went to my spam mail. It had come from allianz health. The first sign of being fake.

          She called me after a few days to check if i had made up my mind on the policy, so i asked her why the email went to spam mailbox. She said it happens sometimes due to technical issues. And she immediately pointed me to her website to see the details of the company and the policy details. The website she shared was aho.org.in

          I went to the website and noticed that there is no mention of any address on their website, a statement on the site indicates that it is based in faridabad. So i asked her to call me back after a few days so that i could check the details on the website.

          When i checked their company domain, i found that it is registered by a person named naveen soni, at a registered address - l-51a, lower ground floor, malviya nagar new delhi, new delhi, delhi 110017, in.

          Mohini called me today and told me that she can also accept the payment in emis and gave me the emi details options, and also confirmed that there is a 45 days free-look period. I told her that i would like to go for this policy as i wanted to know more about their modus operandi. She did not send me any forms to fill, and instead sent me a link of payumoney to make the payment of rs. 6000. The email which would have originated from payumoney, mentioned the email address as [protected]@allianzhealth.org. So i decided to check the website of www.AllianzHealth.org, which showed an under-construction website.

          Mohini then called me to check if i had received the link and ready to make the payment, but this time by mistake she told me that her name was sania, and then she tried to correct herself by adding that she is mohini's senior and was calling to help me in making the payment.

          By now i had enough of games with them and decided to ask the real questions:

          I asked if their company is registered and if so, provide me the company registration number. To answer my question she said yes, our company is registered, and she started giving me the same url details - www.aho.org.in
          I told her that it is a website address, and not a company registration number, and demanded that she provided me with the same. She didn't know how to answer that question, and started fumbling. I then asked her to share the pan card details of the company. This time she panicked and passed on the phone to a person who called himself rohit, and told me that he was the team leader there.

          I asked the question again, if he can share the company pan card number. He said that no company shares the pan card details, to which i told him that all companies provide the pan card number on their invoices, which is a proof that they will make the payment of taxes on the amount they collect from me. I am not asking them any other details, just simple pan card number. I demanded as its my right to know who i am paying to and whether they're officially collecting the payment and then paying taxes to the govt. He said that, he will not be able to share the pan card number details.

          Now i asked them about their irda number, and he smartly told me that they don't have irda number as its not an insurance policy. It is just a preventive healthcare scheme, and thus not registered with irda.

          Then i asked him about the company registration details, if their company is registered with the mca, government of india - ministry of corporate affairs. He told me that their company is not registered with mca, but is registered with iso, and that they can give me their registration number, viz 9001. I asked him sarcastically if he was really serious. I asked him if he really was the team leader and if he really knew what iso 9001 was, and whether he really meant that it was his company's registration number? He was now nervous, and told me that he didn't know and asked me to tell him about it.

          I told him that iso 9001 is not a registration number, it is a certificate that certifies that the company conforms to the iso 9001 standards. Then i asked them who issued them the iso 9001 certification, as there are many auditing firms who can assess the company on their processes, and certify them. This time he had enough and he hung up the phone.

          That was the final proof that they're simply fake and looking for vulnerable consumers who can fall prey to their tricks and hand over their hard earned money. They will certainly disappear once they have accumulated their money.

          The numbers they used to call me from are - +91-[protected] and[protected]. The number provided on their website is[protected].

          If my report above helps anyone from getting saved from these crooks, i would be glad. Thanks.
          +1 photos
          Mar 27, 2017
          Updated by vigilant10
          The domain allianzhealth.org has been registered with the following details:
          Michael Nazareth, 302 charmswood village, 3rd Floor, faridabad, Haryana, 121009. Phone no. +91.[protected]
          Thanks a lot for sharing the information. I too got the call from them and I also think they are fraud. These companies make attractive offers so that you can be convinced and try to avail the benefits and not to miss the opportunity. That's why they call you again and again and force you to take policy asap that they are giving offer for today only or something.
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            R
            rahulsingh.acerc
            from Delhi, Delhi
            Mar 23, 2017
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            Address: Gurgaon, Haryana, 1220018
            Website: aho.org.in

            They give us attractive schemes along with 4 family member cards and various coupouns. but once you enroll the policy and try to reimburse the medical amount. they will not reimburser the amount. even they will not pick you phone.
            Previous website link :- allianzhealth.org
            Current website link: http://aho.org.in

            They keep on changing websites.
            and now again they changed their website.. hahahahahahahahahaha

            what type of fraud people they are.. i can't say in words...

            their new website is ahomedihealth.org/

            don't be trapped.. my sincere advice to all you people earning money by hard work...
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              A
              Adil Fahim
              Jun 9, 2016
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              Address: Faridabad, Haryana
              Website: allianzhealth.org

              This is a fraud company.
              They offered to provide discounts on medicines bill & other Doctor Consultation services but this all is marketing strategies.

              Once you are member you will receive a useless kit that offered Free Medical test & discounted coupons for Center of Sight. No one is accepting their coupons.

              If you send them scan copy of medicines bills. they are not replying on email & not picking the calls too.

              Please stay away.
              Latest Update : 17 Jun 2016

              They are using Payumoney Payment Gateway. I lodged a complain to Payumoney regarding the same & informed them that is a Fraud Merchant & not fulfilling their commitment on 8 Jun2016. After escalating this issue i have received a reply from Allianz Health & asking line of treatment. i have shared the same to them then we have a discussion & Allianz health that Doctor is denying regarding your bills.

              As per Allianz Health, they email the doctor to confirm but there is no such proof whether they email or not ?
              There is no such proof for the same because i was not in CC in email. i informed him to confirm with hospital personally by visiting rather emailing him but they are not agree on the same.

              in short. whatever you will provide they will decline the same & never reimburse any amount. I am sharing the email which i got from allianz health before purchasing the plan.

              Dear Sir / Madam

              Allianz Health Plan 4 Members


              Health Check up:
              Free blood testing for 82 routine tests. (04 Packages)

              Dentists:
              Free dental cleaning and scaling. (02 Packages)
              50% concession on Examination/Consultation charges
              50% concessions on Dental offerings for cleaning and Dental X-rays
              50% off on other Dental treatments, Like- ROOT CANAL, FILLING, COSMETIC TREATMENT, DENTURE ETC.

              Eye care:
              4 Free eye checkups by Vasan Eye Care & Centre For Sight..

              Doctors and Clinics Services:
              50 % off on all doctor consultations and examinations.
              Free Sexology IVF / Sperm Count testing and consultations.

              Hospitals Benefits:
              50% Discounts at hospitals. Opd and Ipd treatments you will get 50% off

              Diagnostic Center Benefits:
              50% off on MRP on all tests pathology and radiology.
              Free diabetic screening and consultations by leading organization.

              Doctor My Side Service:
              Free 24 hours health line facility to speak to doctors for major or minor illness.

              Ambulance Service:
              In case of road exigencies to provide medical ambulance facilities.
              Free or Subsidized Ambulances Provided.

              Medical Services:
              Children’s injections to be done at home.
              Adult injections to be done at home.
              30% off medical medicines provided

              Tax Benefits:
              Tax deduction under section 80D.

              VAS
              Maternity services benefits
              Dentistry services benefits
              No age limit or pre-existing diseases restrictions
              Same membership fees irrespective of age and / or medical condition
              No waiting period
              No hidden deductibles or hidden charges
              No limitation on number of visits & services availed
              Tax saving benefit under section 80(D)

              Terms and Conditions:
              We may collect personal information about you through various media, including the form that you fill or any other media.

              The Terms & Conditions of the member agreement may change from time to time & we will update the same on the website at least 2 working days in advance. You are hence advised to refer to the website on a regular basis so that you are aware of the latest applicable member terms & conditions.

              Consultation

              We invite & value feedback from you about the website and, from time to time, we use the website to carry out electronic consultation exercises. If you send comments to us via the website, we will collate your comments and your contact details for the purposes of the consultation only.

              Third Party Service Providers
              We have contracts with other organizations (or Third Parties) to carry out certain activities or services on our behalf. If we need to pass any of your personal data to them, we will ensure the following:

              They are only provided with the information they need to carry out the service.

              They agree not to use the information received from us for any other purpose than those specified by us.

              Registration of Medical Practitioners

              If you provide your personal & contact details when inquiring about registration with ALLIANZ HEALTH or otherwise, we will use that information for the following purposes:

              – To process your enquiry or application

              – To compile statistics for our internal purposes

              – To send you relevant documents and our newsletter

              We may supply information to the Department of Health, Professional, Corporate, Education and Training Bodies so they can compile statistics

              We may retain details of your application on our files and may disclose that information to overseas regulators and elsewhere if required. If you are subsequently empanelled/ registered with ALLIANZ HEALTH, we will use the information you provide us with for the purposes listed below:

              -Updation of our database

              To share your contact details with members, corporates & institutions who wish to access your services Administer and maintain your registration details Process complaints, if any
              To maintain and compile statistics for internal use Keep you updated with information about the ALLIANZ HEALTH including guidance, news, etc.

              ALLIANZ HEALTH Members

              If you are registered with ALLIANZ HEALTH or are a ALLIANZ HEALTH member, we will use the information you provide us with for the purposes listed below:

              – Best Service Provider

              – Administer and maintain your registration details

              To maintain and compile health records including Thyrocare test reports or any health records and results for internal use To maintain it for analytical purposes including to provide necessary consultation/suggestions, if required based on the health reports of the ALLIANZ HEALTH members

              Disclosure

              We may be asked to provide your contact details to the MCI, DCI, IMA, IDA, medical defense organizations, medical colleges, faculties & other organisations so that they can keep their records up to date. If you would prefer us not to share your registered address with these organizations please let us know by writing In addition to this, we may disclose your personal information; to the extent that we are required to do so by law;

              -in connection with any ongoing or prospective legal proceedings;

              – in order to establish, exercise or defend our legal proceedings;

              – in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

              Third Party Links

              Occasionally, at our discretion, we may include or offer third party services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

              Grievance Redressal Officer

              In case ALLIANZ HEALTH members have any grievances in connection with the use of the website, a member may write to the grievance redress officer at [protected]@Allianz Health.org who is authorized to attend to any user complaints or queries, and may resolve any such matter within 1 (one) month from date of receipt of complaint.

              Disclaimer

              AllianzHealth products are not insurance products or insurance offerings.AllianzHealth offers Preventive Healthcare Checkup plans at concessional/Subsidised rates. In addition, AllianzHealth also offers Concessional/Subsidised Check-Ups & Treatments across AllianzHealth certified Doctors, Laboratories, Dentists, Pharmacies, Hospitals, Nursing Homes, Medical Centers and reimbursement on non-panel institutions. AllianzHealth Healthcare Plan member can claim deduction to the extent of Rs. 5000/- for Preventive Health Check-up under the amendment to section 80D of the Income Tax Act, 1961 in the Finance Bill 2012. The benefit of Section 80D is over and above the limit of Rs. 1, 00, 000/- prescribed under Section 80C/80CCC. This benefit is available for expenditure incurred towards Preventive Health Check-up of Self, Spouse, dependent Children and Parents of the member.


              Thank and Regards,

              AllianzHealth
              Thanks for sharing.
              You saved many o[censored]s from falling in their trap
              they are using the name of bajaj and allianz to loot the customer but they have no connection with any of these 2 companies.
              allianz health org is fraud company...they are using the name of bajaj and allianz to loot the customer but they have no connection with any of these 2 companies.
              they have shown their address in faridabad and nalviya nagar but that is incorrect.

              their office is at WZ-40/2, 2nd floor, Meenakshi Garden, Near Subhash Nagar, Subhash Nagar, New Delhi

              their owner name is michael nazareth(anurag) and navin soni(rajiv)
              They done same to me also. And when I said that I will take you people to consumer court then they said GO TO SUPREME COURT ALSO. Suggest me friends what to do these peoples.

              Regards
              Varun Aggarwal
              Thank you so much. You saved me from these *******s.They send me a mail from their email id '[protected]@gmail.com' detailing that policy detail. They don't even have a domain for their mail. After checking few links I told them you seems fake then they cut the phone in the middle and didn't call be back. I received a call from Nisha and Aniket (might be fake name).
              Beware, this company is completely fraud.

              Their site http://allianzhealth.org/ was online initially and now for almost a year it shows up "under construction"
              I purchased the plan for 3 years with a lot of promises made by their marketing agent.
              After a year I get this response when asked for reimbursement, the same happened to my friend.
              =================================================
              Respected Mr Dey,


              Greetings of the day from Allianz Health.

              Your plan for reimbursement has expired request you to kindly upgrade the same.

              Thanks and Regards,
              CC Team Allianz Health
              +91 [protected]
              This is really a fraud company.

              They offer to provide discounts on medicine bill & other Doctor Consultation services but this all is marketing strategies.

              Once you are member you will receive a useless kit that offered Free Medical test & discounted coupons for Center of Sight. No one is accepting their coupons.

              If you send them scan copy of medicines bills, they have absolutely no justfication on how they calculate the refundable amount. Their customer care is absolutely pathetic. They respond as if I am not the customer rather they are. Highly unprofessional and rude (not all but most of them).

              There is no guarantee when they would respond on email or do a refund. They have taken away my hard earned 13K rupees, and I now just feel helpless.

              Please stay away.
              They tried the same strategy to me also. They call initially from a landline no.[protected] and promised me the similar benefits. when I asked them to send all this in black and white(through email), they denied. Next day a lady SNEHA([protected]) and RAHUL SHARMA([protected]) (must be fake names) called me with these mobile numbers and convinced me and send me the payment link from Pay U money Payment Gateway but due to some internet issue the payment was not completed and I considered myself lucky.
              I checked their said services with :-
              1. MEDANTA THE MEDICITY (GURGAON)
              2. ARTEMIS HOSPITAL (GURGAON)
              3. DELHI HEART AND LUNG INSTITUTE
              4. CENTRE FOR SIGHT
              5. PARAS HOSPITAL
              6. CLOVE DENTAL
              7. COLUMBIA ASIA HOSPITAL
              BUT all the hospitals/clinics DENIED for any discount with AHO MEDIHEALTH (ALLIANZ HEALTH ORGANISAION) CARDS and told that they don't have any association or agreement with them(AHO MEDI HEALTH LLP/ ALLIANZ HEALTH ORG) at all.

              AHO MEDI HEALTH LLP/ ALLIANZ HEALTH ORG is a total fraud and they are also defaming BAJAJ ALLIANZ name in this way.

              STAY AWAY FROM THEM AND DON'T LET THEM LOOTED YOU.
              they have cheated me as well i have paid them for two year plan for family. thier card and voucher is fake and not been accepted

              BEWARE OF THIS COMPANY I HAVE LODGED COMPLAINT IN CONSUMER FORUM ALSO BUT NOTHING HAPPENED SO FAR.

              THEIR OFFICIAL MAIL HAS ALSO BEEN STARTED BOUNCING
              Even i lost money . Even fortis is involved in this fraud . can you share e mail id of Payumoney Payment Gateway. so that i can also complain
              now they have come with a new name ahomedihealth
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                R
                romitgarg
                from Delhi, Delhi
                Feb 18, 2016
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                Address: New Delhi, Delhi, 110018
                Website: allianzhealth.org

                Hi I have bought Health insurance from Allianz Health, they said clearly will cover vaccination charge and OPd changes as well. But when i have submitted bills to them they are not even reverting on that.

                Policy card number[protected]
                Yes, this is fake company & doing fake commitments don't trust them & even they are not support post sale & not reimburse the claims & also very very bad responses & irresponsible team in one word they are defaulter.
                I was committed all vaccinations & OPD & EMI conversion of amount paid for the policy but since more than 3 months I am struggling very much for below points :
                1) Still no EMI conversion & when I check with bank they told they don't have any tie up with Allianz Health it was fake information given to me.
                2) Fake commitments for the coverage : Post claim now they are moving from there words & stating totally different way even not considering the words & commitments mentioned in mail which was sent via there own team.
                3) Whatever the claim submitted still not cleared post lot of reminders & every time they are promising but no result.
                4) Plan withdrawal policy : At the time of sale they committed well withdrawal policy but when i am requesting for the same due to dissatisfaction they are not reverting anything & proceeding.

                At the last don't trust this fake company the worst experience ever i have.
                I (R.C. Prajapati -Mobile No. [protected] ) would like to say to allianzhealth.Org that I bought a kit of Preventive Health for my mother named Balwanta prajapati and two children but I regret to say that after many time called on customer care No.[protected] and no any positive response received till 07.09.2016 time 02:56 P.M. What can I do ? Ii have been paid Rs.9, 000/- through my SBI card. I regret to say that my mother has been expired on dated 1st september 2016 at 6:15 A.M.(about) . But No any one contacted to me to give preventive health card neither sales man nor other person. I am very sad how can I claim him ?.
                Hello
                I am the Allianzhealth customer since 10 off th june 2016 and bought the policy and tested all the services which Allianze committed for. I am really very satisfied with the provided services.
                The review posted by "Abishek Anand" had a subject line "Allianz Health - Not reversing my bills/ fake health policy". It seems Allianz Health has altered the comments. I personally have received several calls from Allianz Health and they disconnect the calls when I try to interrogate further. Please be careful. There are a lot of companies trying to make money by selling fraudulent policies.

                Not reversing my bills/ fake health policy - Comment #2643211 - Image #0
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