Cera Sanitaryware Limited Complaints & Reviews
I bought three (3) EWCs for my house.
Out of which in one (1) of the EWC, a crack had been shown recently.
I had raised the complaint through the Dealer from whom we had brought the CERA items.
But the Service person from CERA who came to check the damage said it was installation damage.
But during installation there was no damage encountered which we had checked before handing...
Out of which in one (1) of the EWC, a crack had been shown recently.
I had raised the complaint through the Dealer from whom we had brought the CERA items.
But the Service person from CERA who came to check the damage said it was installation damage.
But during installation there was no damage encountered which we had checked before handing...
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Address: | 2618 , jeevan vihar extension,sonipat |
I am cera customer, i bought a new cera diverter and arrange a plumber for installation. plumber checked and found dish of diverter is not working, Cera comes with 15 years warranty of diverter, i have the bill as well . I raised a complaint on there customer care number [protected]. they are not responding . its been 3 days no one came and unable to talk to any customer care representative. Please help me my construction work is also stuck...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
commode flush unit breakdown & sitting pad breakdown
Address: | 49A, Vattamkandathil House, Periyapuram, Ernakulam, Ernakulam, Kerala, 686667 |
Website: | www.cera-india.com |
I had installed 2 cera commodes in the year 2017, its been now 2 years and thrice i had to change the flush unit for these commodes as it stopped working.
Twice the seating round pad broke and had to replace them. There is no information provided on the warranty. They keep charging heavily for each replacements. I believe they knowingly fit in low quality flush units to loot there customers....
Twice the seating round pad broke and had to replace them. There is no information provided on the warranty. They keep charging heavily for each replacements. I believe they knowingly fit in low quality flush units to loot there customers....
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