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Chandamama Complaints & Reviews

S
sonymba
from Renigunta, Andhra Pradesh
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No Delivery or Refund

Address:Chittoor, Andhra Pradesh
Website:www.chandamama.com

Hi, i purchased chandamama book with the order no.19512 for one year subscription. i received properly upto the month of february and i didnt received the book thereafter. i mailed to help desk. but the reply was with no use. i didnt received any copy there after. i kept my order in the month of september only....
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J
Josh Tec
from Ernakulam, Kerala
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Non delivery of magazine

Address:Chennai, Tamil Nadu

We are the subscriber of 1. JR7099 for 3 years, and EC9568 for 4 years .

We have not been regularly given the magazine till 2011 June, then from 2012 we haven't received any issues .

I used to read ambulimama when i was a child and now i want to share this amazing book to my children too, but

since you have not been sending the issues it is very sad ... We request u to extend the subscription...
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N
Neha Mahendra Jaiswal
from Mumbai, Maharashtra
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neither delivery of product nor refund

Address:Andhra Pradesh

I have subscribed to Chandamama's English Magazine and paid online through their website for one year subscription on JANUARY 23, 2013. Today is JULY 18, 2013. Even after 7 months of endless calling and writing them emails there is NOT EVEN A SINGLE MAGAZINE I HAVE RECEIVED and no positive reply from them. I m no longer interested to purchase this magazine now. I want my hard earned money back as soon as possible.

Chandamama,...
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S
Saritha vemuri
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid money for 1 year subscription on 5th of May 10 but not yet received the copy.

Address:Karnataka

I have paid 300/- online towards the annual subscription of Chandamama English addition on 5th of May. They have given me a reference number immediately after registering and said that the first copy will be sent from the immediate month. Till now we have not received the magazine. When I checked with customer care, they gave some other details for the same reference number. The details are not mine. There is no other way to track my order....
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R
Raja Venkat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscriptions not coming on time or not being received

I took a 5 years plan with Chandamama for both English Chandamama and Junir Chandamama from Jan 2009 and so far I have not received by Feb 2010 or Mar 2010 of both the editions. Also their email response it pitiful and with no remorse.
Also most of the months so far, I have to ask them by email and then they will dispatch after the15th of the month. They do not know how to run a subscription service honestly.
Their latest excuse...
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