Deal Club Complaints & Reviews

Dec 05, 2017

Updated by Januaria Leal Araujo Comprei uma escova alisadora no dia 29/03/2017 foi descontado no meu cartão de crédito dia 03/05 e até a data de hoje não recebi nada nenhuma informação queria saber o que aconteceu pq já faz 7 meses que comprei e paguei e nenhuma resposta de vocês, tenho comprovante de compra na fatura do meu cartão, peço uma solução

Aug 29, 2017

Updated by John Adom COPY OF MY MAILS TO dealclub.sale

On Monday, 7 August 2017, 17:46, John Adom <[protected]@yahoo.co.uk> wrote:

dear Sir,

I have been trying to get your company to ship my order which I paid for on the 10th May 2017 without success.

I made two calls to your office and was assured that the item will be shipped to me. I spoke last with Franco who promised to send the order to me.

I cant read you on phone. Why???

Please get back to me without sending me your computerized reply. I cant reach you on phone.

Please respond.

Asiwome John Kwaku Adom
Order No. 1328898

On Thursday, 20 July 2017, 12:36, Customer Support <[protected]@gmail.com> wrote:

I have been trying to get your company to honour your obligation to deliver the product I paid you for but to no avail. Each time I wrote to you you promptly came back to say someone will contact me within 24-48 hours but this never happened.

I fully paid for this product with your confirmation no 1328898 dated 10th May 2017.

It is today 20th July 2017 and I still haven't received the product nor anyone contacting me from your company.

I made a call to your office which you said was toll free but I had to pay for the call because I called from overseas. The person I spoke to promised to have the item shipped to me which did not happen.

I read a lot of reviews on your company from people who had dealings with you regarding this same product which should have discouraged me from dealing with you but I dismissed all the caution put out in those reviews. Are you telling me that all those people were correct and that the public should know about this on a wider scale than the reviews of your company and products?

If I do not get a satisfactory response from you within 24 hours, I will not only lodge a complaint at your embassy here in my country but also have this published at platforms that are available to the whole world.

Regards

Asiwome John Kwaku Adom