Delhi Rajasthan Transport Co. Ltd
1.7
Submit a Complaint
6
COMPLAINTS

Delhi Rajasthan Transport Co. Ltd Complaints & Reviews

J
JeetenderKumavat
Feb 5, 2024
Resolved
Report
Copy
Resolved

Website: www.drtcindia.com

Dear DRTC Team,

I am writing to bring to your attention a pressing matter regarding a shipment I sent with G.R. No: REHN/1/2004706 on 23rd December 2023.

Attached to this email, you will find the necessary details of the shipment along with the current tracking information. Regrettably, only one out of the two packages associated with G.R. No: REHN/1/2004706 has reached the destination center. Despite my repeated attempts to resolve this matter over the past 40 days through phone calls to both the sending and destination centers, the issue remains unresolved. I also sent email to drtcindia's customer support email ([protected]@drtcindia.com
) too, but no resolutions

According to the sending center, both packages were dispatched under the same G.R. number from their end. However, the destination center insists they have only received one package.

I kindly request your prompt attention to investigate and rectify this situation. The missing package is of significant importance, and its timely delivery is crucial. I have attached the relevant receipt image and tracking information image for your reference.

I appreciate your immediate assistance in resolving this matter and ensuring the safe and timely delivery of the missing package to its intended destination. Your cooperation in expediting this process is highly valued
+2 photos
Jun 12, 2024
Complaint marked as Resolved 
After 2 months of follow-ups by email and mobile, the DRTC Team resolved the issue and my item were delivered to the destination
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Apr 14, 2021
    Report
    Copy

    Address: PARAS MAL PADAM CHAND JAIN BIJAINAGAR

    Dear sir,
    Booking parcel 2ct.
    Booking date 03.04.2021
    LR NO. REHN/1/1741090
    REHNL DESPACH 08.04.2021
    AJMER RECEIVED 10.04.2021 BUT BIJAINAGAR 14.04.2021 NOT RECEIVED
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amarsinghtanwar
      Sep 1, 2020
      Report
      Copy

      Address: MAA MEDICAL STORE, Churu fanta

      Goods are not receive actual/right time specially medicines item.
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        from Panipat, Haryana
        Dec 17, 2017
        Report
        Copy

        Website: [email protected]

        Sir, my goods is not delivered at right time. At just my 3parcel have come indor from burhanpurt till12december morning, but not dispatched till today, i regret to ur delivery, pls do action on it. I will grateful to you for my help. My gr no_burh/1/2443.यह book हुआ h burhanpur se punana हरयाणा. Please take fast action to my complaint. Thanks to you.
        Billty number jodh/01/993005. Jodhpur to Bharatpur is not reached and many complain and many phone in jodhpur and Jaipur office but no any Response by any responble person
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naval Agrawal
          from Rajkot, Gujarat
          Apr 17, 2017
          Report
          Copy

          Address: 380007

          We despatched a consignment from Ahmedabad to Secunderabad on 08/04/2017 including 3 packages out of which one package was completely damaged & goods worth rupees 5000/- was stolen.

          Our client received package in this condition shown in picture below.

          We entirely blame DRTC for providing poor service & irresponsibly.
          Hoping forward that they will enquire about it & take necessary actions.

          Mobile no . [protected]
          G.R no. - STAH/1/878282
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mukesh yogi
            from Dindigul, Tamil Nadu
            May 23, 2009
            Resolved
            Report
            Copy
            Resolved

            Dear Sir,
            With reference to above subject I have applied for PAN card vide application no- [protected] & the same was dispatched on 10.04.09. But till to day I have not received the PAN Card.
            Please look into the matter & take a necessary action

            (Thanking you)
            Yours truly,

            For (SAMADAR SINGH YOGI)
            Aug 13, 2020
            Complaint marked as Resolved 

            transpot not deliverd

            Bilti no 735152
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Delhi Rajasthan Transport Co. Ltd Recent Comments