Enrich Salon Complaints & Reviews

It's a pity to get a small wooden comb as a gift voucher claiming that it's worth Rs 250 when it's price is negligible.
It's fooling and tempting customers to spend more for services and giving a small wooden comb in the particular category of service as gift voucher.
Highly disappointed in the way such a giant beauty company is functioning by fooling it's loyal customers and making money....

I regret to imform you that the services of enrich vastrapur solitaire, ahmedabad are pathetic. They have no sense of punctuality and an absolute disgrace for the value of time of their clients. The attitude of taking their clients will lead to the downfall. My appointment was at 10am on june 12and the hair stylist didn't even bother to show up. I will not take any names bcoz it is a question of someone's career but this is unacceptable behavior...

I am really disappointed feel cheated by a hair stylist named as jameshed in hiranandani meadows branch. He has cheated my mother by using a international hair color product and not informing price of hair color product which he has used for a senior citizen aged 65 yrs.
On above that ms rutuja who was concerned billing person available at that promised me that she will cctv photage proving my allegations wrong which she failed to...

Firstly the team never answer calls at koregaon park, pune. Phoenix branch answers, but when i ask for a specific therapist, they always want to know who is online and would want the contact no. To call back to tell the status (Which never happens). When i call them back after sometime, i get a reply saying no therapist available. I have been a loyal member of enrich since past 5 years or may be more. I don't think i would continue after...

I did hair smoothning from enrich salon from phoenix pune... And they charged too much for the same.. My friends did smoothning by same products and they get charged only 5k-7k.. Enrich salon used same products for me and charged 14k. This is very pathetic guys. I will not recommend your salon to anyone. Even they not give me complementary hair wash which they are supposed to do after 3 days.....

I have been getting a haircut from the creative hair stylist at parel branch since last 3 months. Never had a problem. But this time when i got a haircut on 3rd dec. Was a pathetic one. Which is not expected by a creative hairstylist. My hair were made extremely short in spite of my instructions saying that i need only a trim and not too short. And above all the hair don"t look in proportion at all.in short"pathetic haircut". When am paying...

It's been the second instance that without my permission or knowledge any member has been added to the membership program
It's certainly a breach of secrecy and its not at all acceptable to me
I will certainly escalate this matter to the senior management
Please note that every year i am the person who pays for the membership and not other people so before adding them the permission has to be taken from the primary...

Hi team... Please note that enrich did not provide the service we were planning to take in fact forced us to do a package as per their convenience and budget. No discount coupons provided on a service worth approximately 9k done and not even membership discount or services done points added... This type of behaviour is not expected as being a regular member with enrich for so many years... Brings me to shame and left with no options than...

My friend booked an appointment in enrich chandivali today to get face cleanup. For half hour she was treated there as she is not even present, then when she asked why they are not attending her after half hour of appointment time they said you have white spot skin problem so our professionals cant touch you. Those were the words. They said this in front of whole salon members as well as clients but she is well educated so she stayed calm...

I had a straighting in enrich salon 2days back and it was worst experience they have burned my hair's i have lost my shinning and smoothness in hair and it's totally not acceptable and they haven't provide me any kind of compensation.. This was just pathetic experience i ever had with enrich salon... No one should play like with anyone hairs.. I had lost my hairs and i expect compensation for it.. Or else i'll sue enrich.....

Yesterday i had gone for a haircut & shaving at enrich salon lamington road. I was been promised a senior stylist who would give me a decent haircut for my visa interview. The person had zero experience in cutting hair and while shaving off my beard he had cut my skin at 2 - 3 places. It kept bleeding and he did not even bother to inform me or apply any cream unless i had noticed it after a while after moving out from the salon. They charged...

Enrich only wants to "enrich" themselves. Due to a one on one free offer, i decided to do a cysteine treatment here, at their vile parle branch. The treatment, at around 10, 000rs per person does not come cheap. So obviously, when you're paying this kind of money, you expect the results to be as promised. The promise made was that "it will reduce frizz, make your hair more manageable and release curls from the hair"....

Hi am a member of Enrich saloon Santacruz West (Podar school) I been there to do Hair spa and told the receptionist accordingly that I want to do hair spa nothing specific as am happy with my hair, once the stylist had a look of my hair he suggested some SPA which was good for drizziness (which cost me 2015/-) I was shocked when he did the spa as what he did was a hair wash & after that applied some cream and washed it after 15 mins, and...

I took an appointment with the enrich salon, koregaon park branch for hair blow dry - curlout in the afternoon dt 21.1.16 for my mehendi function . The manager gave me an appointment at 8pm. I told her that i want the best stylist available since it was my mehendi function, she confirmed that it is ankush guy and at 8pm, he can do since his shift gets over at 8.30pm.
When i reached there at 8:04pm, she said ankush has left for the...

I went to enrich salon, Amanora mall Pune. Worst experience i have ever had in my first visit.I was asking about the consultation for my hairs but they treated me like a beggar and ignored me by the manager. The manager was busy with shouting on their employees.This was really worst experience i have ever had till now....

V much Disapointed by d behaviour of RECEPTIONIST OF S.V RD, BORIVLI WEST BRANCH.. Went for enrich vodaphone offer on 15.12.15 in between 1.15 to 1.20 pm the receptionist denied to give vodaphone service n said the service value can not b lesser than 3.50... N than after some tym she said it cant b lesser than 300..i explained her Before when i visited ur salone they said itz Rs.250/ bt she argued n whn i asked for her no n name she said...

This is with regards to my membership amount of rs.500 which I am unable to redeem. Phoenix staff named Priya or Preti said that its over 4 months that it expired and the amount I paid for my membership cannot be redeemed... This is ridiculous and not accepted... You guys never bothered to send any email or message reminder on expiry and now my amount you are not ready to return. She says that once expired the amount varnishes . This is cheating...

My cellphone number was shared with a staff member in Enrich who kept calling to ask when I will come to the salon.this is complete invasion of privacy.sharing of confidential customer information with staff is not acceptable. Its a breach of privacy.I'm very disappointed and angry at this irresponsible behaviour by the salon....

Since Enrich has the Vodafone Tuesday offer so on June 2nd, i visited the Malad Hypercity Enrich salon, when i got done with the services, i couldn't send a message to Vodafone for the turesday Code. So i asked the Manager for an alternative, she refused that she doesnt have any alternative, where in my cousin faced the smiliar issue with vodafone and the GROWELS branch helped her out by registering a complain and giving her an alternate...

I had been to enrich a couple of weeks back and it's safe to say that I had the worst experiences ever! It's all talk and no work! They charge such exuberant prices and the services they provide are totally . I went for a facial which cost me 3000 left me totally dissatisfied. I had also got my make up n hair done n trust me wen I say it was the worst kind of make up dat was ever put on me! They charged me 9000 for a job dat dey did n I...

I went to enrich salon, Phoenix mall, Pune twice.They don't cut what we expected to cut.They cut the hair like a local salon shop.No one is properly trained in Phoenix mall branch.I don't know about other Enrich branches.Worst experience I have ever had in Enrich.Not only me, but many ladies who come there are not at all satisfied.They cut the hair and come back again to cut it properly.This saloon is not at all worth the money we give.Instead...

My name is Manali Desai and I am a member with Enrich Salon Borivli - West Since December 2009.
My membership was renewed on Nov 2010.The deposit to be paid to become a member is Rs.500 which is redeemable within 1 year of the expiration of the card or in the month the card expires.My current membership number is BRV 2727.I had accumulated 1910 point son my card this year for the products i have purchased from them. But now suddenly...