Forest Essentials
1
Submit a Complaint
5
COMPLAINTS

Forest Essentials Complaints & Reviews

R
Rashmi Manchanda
from Delhi, Delhi
May 18, 2023
Report
Copy

Defective lipstick and unprofessional and rude attitude

Your store manager, dheeraj at gk1 m block market is extremely rude and has misbehaved with me when i tried telling him that the lipstick I bought is a defective product..not only that when i asked for an escalation point, he refused to give me the number and hung up on me...uncalled behavior and its shocking to have such a bad after service by brand as huge as you! When escalated to Forestessentials Helpdesk, they refuse to share an escalation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashmi Manchanda
from Delhi, Delhi
May 18, 2023
Report
Copy

Defective lipstick

Your store manager, dheeraj at gk1 m block market is extremely rude and has misbehaved with me when i tried explaining a defecrive product..not only that whem i asked for an escalation point, he refused to give me the number and hung up on me...uncalled behavior and its shocking to have such a bad after service by brand as huge as you! When escalated to Forestessentials Helpdesk, they refuse to share an escalation point and after several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitsaxena5
May 31, 2021
Report
Copy

Order not cancelled and misleading information

I had ordered eye cream with forest essentials and paid for it.
Later on, I requested to cancel the cream, the email was sent within 24 hours after ordering the cream, as per their policy. I got the confirmation from customer care that it will be cancelled, and amount will be refunded.

Now, forest essentials shipped that cream to my home address from blue dart couriers even after cancellation. I request to reverse-pick...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Website:Www.forestessentialsindia.com

This is a fraud company. If you order anything online, the company never delivers the products . The customer care never answers any calls or replies to any emails. They take full payment of the order and keep delaying it (so as to never deliver )and ultimately the customer gets fed up of following and chasing them with endless phone calls and emails.

Beware and don't get cheated by their flashy packaging and online delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
7
723s54
from Kolhapur, Maharashtra
Report
Copy

Cheating with the quantity of the products.

Address:New Delhi, Delhi, 110017
Website:Mountain Valley Springs India Pvt Ltd

I have an empty container of your lip balm and a brand new, never used lip balm. i weight both of them separately and the difference should be 5gms as per what is advertised on the box but it's only 3 gms. i have tried it on two different scales with the same results. It's just fancy packaging, overpriced products and the customer service is so bad that if you email them they will not respond and if you write anything on their facebook wall...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy

Forest Essentials Recent Comments