Franklin Templeton Complaints & Reviews
29 may 2020
Although i tried to redeem my units on 3 april 2020, franklin templeton made it impossible to do so..
First, they said i needed to update my kyc but when hsbc [hongkong and shanghai bank] tried to do it on my behalf, they said that my kyc updating could not be done on the website for 'existing customers.'
Then when hsbc tried to contact franklin templeton, they said the backroom was...
Although i tried to redeem my units on 3 april 2020, franklin templeton made it impossible to do so..
First, they said i needed to update my kyc but when hsbc [hongkong and shanghai bank] tried to do it on my behalf, they said that my kyc updating could not be done on the website for 'existing customers.'
Then when hsbc tried to contact franklin templeton, they said the backroom was...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
non availability of the support
We are unable to contact any repersentative in Nashik.
we have purchased the mutual funds of frankline temepleton last year from nashik branch . near Rajiv Gandhi bhavan.
we are unable to contact the represntative as the office was closed and also the timings are not matching.
when ever we go to office it is closed.
company should arrange someone who can handle the querries...
we have purchased the mutual funds of frankline temepleton last year from nashik branch . near Rajiv Gandhi bhavan.
we are unable to contact the represntative as the office was closed and also the timings are not matching.
when ever we go to office it is closed.
company should arrange someone who can handle the querries...
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Franklin Templeton Recent Comments
- deliberately making redemption of units impossible before scheme wound up
29 may 2020 Although i tried to redeem...
1 - non availability of the support
We are unable to contact any repersentative...3