Franklin Templeton India
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Franklin Templeton India Complaints & Reviews

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pradoshm
from Mumbai, Maharashtra
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Online Payment for Mutual Funds not traceable

Address:Mumbai City, Maharashtra

I made payments of Rs. 20000 each towards 2 mutual fund schemes from Franklin India website. The website showed me that the payment has been processed successfully & the purchase will be processed on a T+1 basis. However, I did not receive the instant email confirmation that one normally gets. That set the alarm bell ringing. The amount had been deducted from my account but no confirmation from Franklin India. I called their customer...
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ASGHAR FARAZ
from Bengaluru, Karnataka
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Redemption Request not Processed

Address:Bangalore, Karnataka

My lock in period of Franklin India Taxsheild is over and I had sent a physical redemption request to Franklin Templeton India on 08/01/2015 by DTDC courier AWB No- B16287125 and the same has been delivered at their Bangalore branch on 10/01/2015 at 11:16 AM. But till now receipt of this request has not been updated in their systems. I tried calling your customer care, but it was of no use. Send multiple mails to them but no response They...
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Shivani Kartikeyan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redemption proceeds not received yet

I had invested in Franklin Templeton in 2006. On 06/11/2009, I had given redemption request at Kolhapur for my investment under folio no.[protected]. Please note that the turn around time for processing such request is 4 working days. On 11/11/2009, I got two messages on my cellphone stating that my bank details have been changed and my redemption request has been processed. I enquired with Kolhapur office immediately and they said that...
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