Icms Lic Complaints & Reviews

Sir,
My policy number[protected] matured on 08/09/2020.
The original policy document was sent to Mumbai on 10/09/2020 under speedpost number "EM[protected]IN" along with cancelled SBI cheque and discharge form to LIC Salary Saving Scheme of Office in Mumbai. The above speedpost containing my original documents where received in Mumbai on 15/09/2020 as per post office tracker.
Till date I have not received any amount of my matured policy credited to my account. Please do the needful at the earliest.

Respected sir/mam,

I Rekha Singh, want to revive my policy number[protected], but my document images (TDMS) are not uploaded online, kindly upload images so that my signature can be verified and I would be able to revive the same policy. I gave many reminders but still no response because of which I am unable to revive my policy.

Kindly do the needful and revert.

Thanks and regards
Rekha Singh
79758638

On Wed, Sep 23, 2020 at 3:09 PM Rekha Singh wrote:
Dear sir/mam,
Still awaiting for your reply as per trailing mail.

On Tue, 18 Aug, 2020, 6:55 PM Rekha Singh, wrote:
Respected sir/mam,

Kindly reply as soon as possible.

[protected] Forwarded message[protected]
From: Rekha Singh
Date: Thu, 13 Aug, 2020, 4:14 PM
Subject: Regarding revival of policy number[protected]
To:

Respected sir/mam,

I Rekha Singh, want to revive my policy number[protected], but my document images are not uploaded online, kindly upload images so that my signature can be verified and I would be able to revive the same policy.

Kindly revert.

Thanks and regards
Rekha Singh
79758638

Our Loan Policy No:[protected]Ramesh Poddar)

With reference to above, I had taken loan on policy the repaid by Cheque No - 637314Date: 04/08/2020 of Rs. 3, 00, 356.00 Unfortunately it got bounce we made online payment of Rs. 2, 02, 975.00 on Date: 10/08/2020 this payment not reflecting on online.
We want to repayment entire amount. Please send us exact amount outstanding.
we have also paid intrest of Rs. 25, 356.00 DD No 882536 Date: 07/10/2020
of SBI payable at Nagpur Reciept No -1675548 Date : 08/10/2020
Branch Code -972
We have taken the statment from the baranch and also form onlinr but the entries not reflected so i either update our loan account & inform the balance amount due, so that we can make full payment & close the account.
We followed up the branch bt they are not able to do it.
Please do the needfull.

From,
C. Selvakumaran,
S/O R. Chandrasekaran, (Retired headmaster)
60/1 – B, Agambadier Street,
Agaramanaickkal,
Tiruturaipundi POST - 614 713.
Tiruvarur District
(Cell No. [protected])
To,
(i) Shri S. Vasudevan, Manager (CRM),
Life insurance corporation of India,
Southern Zone
Thanjavur .

(ii) Shri . P.R. Shankara Raju
Regional Manager (CRM)
Life Insurance Corporation of India,
Southern Zone – Head Quarter
Chennai.
Ph –[protected]

(iii) Shri .T.C Suseel Kumar
Executive Director (CRM)
Life Insurance Corporation of India
Conventional Insc
HQ – Mumbai.

(iv) Shri Dinesh Bhagat
Chief (P & GS)
Life Insurance Corporation of India,
Head Quarter,
Mumbai.

(v) Consumer Affairs Department
IRADAI, 9 TH FLOOR
United Indai Towers,
Basheer bagh
Hyderabad – 500 023
Andhra Pradesh.

(vi) Manager,
Life Insurance Corporation of India
Nagapattinam – 611 001.

Respected Sir,

SUB:- Request for refund of amount which has been defrauded by Shri . K. Ravichandran, (LIC Agency code No.[protected], SattaiyapparMelaVeethi, Nagapattinam, LIC Agent – reg.

REF:- (i) My earlier complaint preferred at Manager, LIC
of India, Nagapattinam
(ii) e-mail dated 30.07.2020, 07.08.2020, 13.08.2020 sent in this regard.
(iii) co_crm mail dated 07.08.2020, co_hinb mail dated 10.08.2020 to [protected]@licindia.com
(iv) my complaint dated 07.09.2020.

--xx--
1. Please refer to my complaints cited under reference. I have completely explained my real grievances vide my complaints cited under reference. In this regard, some higher authority has referred the email complaints to lower authorities for causing immediate enquiry. But, despite lapsing of more than 2 months, my grievances have not been settled so far. Much mental pressure and depression have taken place in view of non settlement of grievances and non payment of defrauded amount.

2. However, I am again submitting my following grievances for your immediate enquiry and payment of defrauded amount.

(i) I am a bachelor and ageing 53 years (DOB – 15.05.1967). I have been working as GDS branch postmaster in Perunkadambanur branch post office (near sikkal) for the last 19 years .

(ii) Shri . K. Ravichandran, (LIC Agency code No.[protected], SattaiyapparMelaVeethi, Nagapattinam approached me and requested me to open policy. Having faith on his words, I have opened the following particularized LIC policies.

Sl No Policy Number Sum assured Premium amount Period Remarks
(i) [protected] 16000/- 213/- Quarterly Not available
(ii) [protected] 50000/- 1188/- Halfyearly DOO 28.11.2005
(iii) [protected] 40000/- 440/- Quarterly DOO
28.02.2004
(iv) [protected] Not available 4942/- Yearly DOO-
Dec-2010

(iii) I have completely given the premium amount for the above all policies to Shri K. Ravichandran on the due date and on receipt of such amount, Shri K. Ravichandran assured to credit the amount in my policies. Having faith on his words and assurance, I have completely given the amount to him since date of opening of above policies and believed that he would credit the amount in my policy.
(iv) Recently, I had a doubt and checked the credit of the premium in the above policies in LIC office, Tiruturaipundi and then I have noticed that the amount of premium of around 5000/-(Around Rs. 4942/-) given to Shri K. Ravichandran for the last ten years has not been credited in the above mentioned (iv) fourth policy. (i.e., Policy No:[protected]
(v) The credit made in the remaining policy seems to be correct.

(vi) I have really shocked, on noticing the non credit of premium amount of Rs. 5000/- in the above fourth policy
(i.e., Policy No:[protected]for the last ten years, by Shri K. Ravichandran. Then, I have contacted him and asked about the non credit and suppression of premium made in the above fourth policy. Thereafter, he immediately rushed to my home along with his wife and paid only the premium amount of Rs. 50, 000/- to me and he has collected one letter in this regard and collected the original bond from me. Further he has obtained a signature in a bond paper in this regard. This incident has happened in the presence of my parents, agent, w/o agent and my brother’s wife. On enquiring the case with these persons, the truth will come out.

(vii) Now, I realized that Shri K. Ravichandran, LIC agent has completely cheated me and committed fraud with modus operandi of non crediting the premium amount of Rs.5000/- in my above fourth policy (i.e., Policy No:[protected] for the last ten years.

(viii) I have given the amount to Shri K. Ravichandran in the presence of the staff working in the Perunkandambanur branch post office and my parents residing in tiruturaipundi. Thus, they have completely witnessed the incident of handing over the yearly premium amount of Rs. Around 5000/-to Shri. K. Ravichandran on every year. On making discreet enquiry, the truth will come out. Thus, it is entirely true that Shri K. Ravichandran has completely cheated me by collecting the total amount of Rs.50, 000/- and non crediting the amount in my above fourth policy. The fraud committed by Shri K. Ravichandran is in serious nature and.

(ix) In view of his fraudulent activity, I have lost the following :-

(a) The insurance coverage made in my name, by opening the above fourth policy for the last 10 years.

(b) Admissible interest amount of Rs.75, 000/-(including the loss for insurance coverage/bonus) for the total amount of Rs. 50, 000/- given to Shri K. Ravichandran during the last ten years.

(x) In view of above, I would request you to take stern action for refund of interest amount of Rs. 75, 000/- (Seventy five thousand) including the loss for insurance coverage/bonus, for the total amount of Rs.50, 000/- which has been cheated by Shri K. Ravichandran for the last 10 years, recovering this amount from him. On enquiring the case with all concerned persons and witnesses, the truth will come out. In view of non payment of such amount and losing of insurance coverage, I have faced much financial hardship. In case, such payment is not made, my lapsed policy may kindly be revived by collecting the amount from the agent concerned and LIC bond may kindly be returned to me duly updated the premium upto the date of this complaint.

(xi) The address of Shri K. Ravichandran is
Sattaiyappantherkkuvilagam,
Near Kaliyammankoil, Nagapattinam- 611 001
His contact No: [protected]
An early action on the above is requested.

I would owe you a debt of gratitude, if my above grievance is
settled on humanitarian grounds.

Place: Tiruturaipundi 614 713. Yours faithfully,

Date :- 06.10.2020. /C. Selvakumaran/

My father CH.S.Prasada Rao holding the policy number[protected] at Guntur branch office no.2 had passed away on 22nd of December, 2019. So, I request you to clear his policy.we've sent the regarding papers to your Guntur branch office. Hope you'd clear his policy as soon as possible.

As on maturity date (9th january 2020), my cash option (N. C. O.) value was rs. 301389/- but i received only rs. 202117/- and also 7 pension amount each of rs. 1308/- and one of rs. 1313/- in my account i. E. A total of rs. 212581/-. I paid regularly from 2010 in half-yearly mode rs. 12000/-, which means a total payment of rs. 240000/- was made by me. I request you to kindly manually check the final payment made by you since there is some mistake in calculation. Please reply to me for the same a. S. A. P. I am also registering a complaint against the same to irda and icms.
Regards,
Savita

My father death claim policy no.[protected] /[protected]
I have submited the documents for claim date-10/08/2020
And till today i have no result and i complited requirement 3 time for lic branch 8101 i visited to lic branch 8101 three to four time but he could not answer this death claim plz setald my problem
My name - dharmik harshadbhai dodiya
Mobile no. +91 [protected]

Dear Sir / Madam,

I invested amount of Rs.152700/- in LIC Jeevan Shanti plan on 01.03.2019. It was informed that the policy got rejected as I am not eligible. Till then neither policy was not issued nor refund received.

I am in follow up with Jalgaon lic branch since then and till now awaiting for response. I request your intervention and refund my money with interest @18℅

Regards
Achyut Jeurkar
[protected]

Respected Sir,
With utmost regards, I am informing you that, myself Mrs Sanghamitra Routh, is the daughter of Lt Anima Routh. She was the LIC policy holder of account number[protected]. After the sad demise of my mother last september 2018, as a nominee of her, I have submitted all the essential papers and enclosed all necessary documents with that, claiming the due money of that said policy number at LIC North Lakhimpur Branch, Assam. But I am sorry to say that, even after 6 months had gone of my submission, I have not been informed of anything, nor they cleared my Mothers due. Its my sincere request to you, to monitor the whole issue by yourself, and please inform me if I have to do anything else to get the amount. I am sure you will be considerate enough to realise that an early settlement of the claim, will considerably ease the financial pressure on me in this crucial hour. And oblige me thereby..

Respected sir/ madam., i purchase pension scheme from lic... On above policy i taken loan... I paid loan on 19/3/2020... But in system loan still outstanding... Lic deduct loan from my pension... I clear my loan...

I purchase 2 pension policy on both policy i taken loan... I clear loan on one policy... By mistake i additional paid loan on my loan clear policy and lic also taken loan amt of rs-20000/- and int rs-528/- so please return this amt and also return amt deduct from pension...

Polivy no.[protected] on this policy lic loan is nill
And policy no.[protected] still outstanding loan...
I clear loan on[protected] on 19/03/2020 but in lic its shown loan outstanding

My father two lic pension plan policies. Policy no. Are[protected] &[protected]. Total claim amount is rs. 25000/- and its been more than month i submitted all the required papers. No response from lic. Branch office faridkot. (334) under jalandhar divison.

From,
V mohanraj,
No 42 annai mary street,
Sanrorkuppam,
Ambur-635814.

To
Icms
Life insurance corporation
Sub: request for maturity amount settlement for the policy[protected]
Respected sir,
With reference to the above my policy got matured on 06/05/2020 (Policy number[protected]. On 11/05/2020 i have submitted all the necessary documents along with bond and neft form. After a span of a week, i have also submitted the option letter as required. As almost 2 months passed over, i have’t received the settlement amount. Being no 1 in the insurance sector, i didn’t expect lic in delaying the settlement.
This action really creates discontent among my children in investing new plans in lic. With due respect, i kindly request you to settle my maturity amount at the earliest as i am in urgent need of funds for my medical grounds

Thanking you
Yours sincerely
V mohanraj

My policy was to mature during 2019, but was terminated prematurely, without my consent and the amount was paid to another person, not known to me

Policy number[protected]
policy holder name - AKSHAY KAPIL

loan of INR 18000 and interest amount of INR 20159 has been adjusted against this policy.
i want to inform that i had not taken any loan against this policy. But if it comes in your system that i had taken loan then please provide details of loan given. Account details in which loan is credited or if cheque is given then please provide details of cheque.

Respected sir,
I had appealed before the cocdrc of lic of india central office mumbai with all necessary documents on 22.08.2019 towards settlements of death claim of my son. Although a request had been sent on 02.11.2019 as reminder in this regard.
I am very unfortunate that after 6 months of my appeal i didn't get any response neither from central office nor from divisional office cuttack.
Hence i request you to be kind enough to realise this fact and necessary steps must be taken towards settlements of death claim of my son and let me know the present status of the same death claim and obliged.

Yours sincerely
Pranayini pattanaik

All documents had been submitted in the office and got the acknowledgment for the same but till now the amount has not been credited into my account

I am manish dhiman, father of kanishk m dhiman. I had also handed over the crossed check for the bank account of my son as he is 18yrs of age. Copy attached.

In spite of so many reminders to the lic branch (11k), i am still waiting for the amount to be credited into my son's bank account

Kindly acknowledge the above details and credit my due amount with interest.

Dear sir,
Please clarify the detail status of money back against my lic policy no:[protected]Bima gold plan-174).
I have intimate the branch office few month ago, till not resolve the issue. The lic branch details as follows:-
Lic of india, raghunathpur br office (565), raghunathpur, purulia - west bengal.
Regards.
Partha narayan de.
Cont. No: [protected]

Sir,
My name is aniruddha rairikar

This application is in regards to the policy number:[protected], of which i am the beneficiary, which commenced on the date of 28/03/2002 from lic branch dombivli, branch code 91g.

This policy was bought by my father, late. Dileep rairikar, who died on 24/08/2007, proof of which has been duly submitted to and acknowledged by the branch.

This complaint is to inform you that i, the beneficiary of the policy, have reached the age of maturity, 18 years, on the date 28/12/2017, the date of my birth being 28/12/1999, and have yet to receive the payment due 2018.

I have twice sent emails the dombivli branch in regards to the subject, updating them on my age and the due process required to transfer the policy to my name and current address in indore.

Kindly look into the matter.

My email is: aniruddha. [protected]@outlook.com
Alternative: aniruddha. [protected]@gmail.com

My husband late shankar bhagwan meshram purchase annuity plan in 01/04/1990 under pol no.[protected] from ballarpur 99d branch nagpur division. On policy document give amout was rs.119640/-printed and premium had to pay upto 01/03/1999 as per policy bond. From april 2000 my husband getting his pension reguralry. Unfortunately my husbnad died in august 2016. After death of my husbnad i submitted death claim towards lic ballarpur 99d br. That time lic suggested me to accept death claim amount of rs.90315/- alongwith deduction of rs.66/- per month for 16 yrs. As the reason o[censored]npaid premium for last 13 months.
I was very much shocked and surprised for lic's stand. Because the amount printed on pol bond is rs. 119640/- and the pension given on amount rs.108294/- for 16 yrs that means lic has to pay atleast 108294/- as a death claim amount. After 26 yrs of purchase of plan and taking pension for 16 yrs lic denies to pay me claimants right. If lic have any objection regarding premium history they should get corrected during 26 yrs when my husbnad was alive. As for as my rights are concerned lic should pay that amount as a death claim on which pension was given to my husbnad. I am in touch with your local br office since last 3 years and found myself helpless after vigourous folloup, no body was intereseted to give me justice.
I humbly appeal you to give me justice as earliest since i am facing crucial financial problem due to lic's stand. I am not demanding any extra or additional benefits. Demands only as per policy documents as a part of contract with my husband..
Waiting for justice.
Thanking you!
@ tai shankar meshram
[protected]

Respected sir.,
I am lavanya wife of s. Vinothkumar.
My husband passed away on 28.11.2016. I submit all documents to lic office in arcot. Enquirer process also delay and this process is over in 2018. More than three year over, no positive reply from lic office... I hope you make action for the above mention.. I[censored] process quickly then it will be helpful for me and my son financially... I hope you may understand our situation
Policy details
S. Vinothkumar
Policy number[protected].

Hello,
I have been a lic customer from 20 years. I would like to bring in notice that the maturity payment for a policy has not been received by me.
Details -
Policy no[protected]
Maturity date - 28 march 2019
Branch - supaul, 852131 bihar

All the documents related to the policy has been submitted too the branch office.
After having several visits to the branch, issue has not been resolved.

I would like to further bring in focus that the local authorities in the branch are unable to resolve my query.

Kindly resolve the issue and please let me know about the solution.

Thanks & regards

One of our customers took loan.As mortgage we kept the LIC (policy no[protected] deed and also sent it to the Nagaon branch for assignmnt through speed post.Speed post status is now delivered.But as per the status of the policy assignment has not been done, neither we got the deed back.we have sent all the assignment papers along with that one DD as assignmnt charge.That DD was encashed on 4/6/2019.But assignment is not till date.Deed has not been returned to us either.
Bank of India Tufangunj Branch

Ref- My late husband M.Rambabu, worked as active agent code-448.64D, kothagudem with SL.No.[protected] Dt14.8.1993. I informed that he was working active agent and died on 28th february 2018.iam eligible to get the captioned fund of INR.10 lacs, but still date I did not received amount, kindly provide the amount as much as possibe .
Faithfully yours,
S.Aparna.

Respected sir, My policy no.[protected]. I claimed for early approval of my policy as on 22/06/2015 but till now I could not get my policy amount. My husband died in a train accident on dated- 21/01/2015. Now I have tired from moving here and there. I lived in Patna and I travelled many times from Patna to Lakhisarai and Patna to Begusarai also but I could not get policy amount so please help me to get my husband policy amount as soon as possible and also I have two children in which one is girl and one boy.
Now I want to marriage my daughter so for marriage of my daughter I want money. I will be highly obliged to you,

Thanking you. sincerely

Sanju devi W/O
Late Ashok Kumar thakur

Respected, sir

My policy no. Is[protected]. My s/b claim of this policy no. Is due from april 2017 in branch of, shivpuri div-gwalier (M. P.), branch code-34b

I sent application 5 times and also neft but amount does not paid
Please,
Take my problem seriously and soon as possible
Thank u

Your obediently
Anrat singh s/o baluram
Mob-[protected], [protected]

I hereby want to inform you that i have an complaint against the jorhat lici branch no -1, k. B. Road, jorhat. I am continuously visiting the jorhat branch but till now no claim has been settled down. Therefore i kindly request you to take an immediate and necessary action.

Policy no:[protected]
Bornali gogoi
Date of proposal:[protected]
Date of maturity:[protected]

Good morning sir, i sanepalli suryanarayana reddy and i have taken a lic policy vide policy no.[protected], doc 05.12.2018, s a 10 lakhs from service branch code 659. The mode of premium payment is monthly by nach mode. All connected document submitted at the time policy taken. But the renewal premium not recovered from bank account. I have paid premium by online since not recovered from bank ac. Hence help me to recover renewal premium from my bank account (Nach) as submitted at the time policy taken.
Thanking you sir,
S s n reddy

Kindly inform the status of the policy 71320544. Still i have not received the surrender value. I have submitted the surrender form on 25/02/2019. I have submitted the original lic policy bond along with cancelled cheque leaf. My policy matured on 28/02/2019. It is a pension policy. I have opted for surrender.
I have received the phone call from lic zonal office chennai about the option form sumission for pension. I have explained to them that i have submitted the surrender option. For the past month there is no suitable reply from you. Pls look into this and settle my amount.

I have the honour to inform you goodself that i, tina paul, resident of st. No.38, qrs. No.35/a, chittaranjan. My husband late kunal paul had expired on 11.04.2018. He taken two lic policy of sum assured rs.6, 00, 000/-.
Sir, i had gone to lic office chittaranjan branch. So many times for death claim and asked the branch manager to look into the case as it was purely. Operational error but he refused to attend the case and misbehaved with me.
I have submitted all document of lic policy. Still, he not providing me chaque & giving the excuse everytime and misbehaved with me every time.
That sir, i am a widow lady and my mother in law and grand mother in law are also widow. I have my son who study in class-ii. I am maintaining a big family, so it is not possible for me to do so financially in these present days of crisis.
Moreover, i have no other sources of income to receive financial assistance except on lic payment. Will look after my son and others family members in all respect.
Iam sorry to say that but this is very disgusting and painful that the branch manager of lic, the biggest insurance group of india, don't know how to deal with the customers. They misbehaved and harass the customers.
Therefore, i request you to please get this matter resolved on the highest priority and relese the lic payment as soon as possible for my family.
I shall be always greatful to you for this work.
Thanking you,
Yours faithfully,

Name : tina paul
Mobile no.: [protected]

Jeevan nidhi policy no.[protected] vested on 28.12.2017 intimated by lic vide letter dated 29.04.2017. I have opted for full pension yearly under option 'j' after scrutinizing various offers / options as detailed in aforesaid letter. As stipulated by lic, the pension amount is firm and fixed according the option chosen by me. The pension amount of rs12105/- was shown and offered by lic. However rs 11567/- has been disbursed as pension by lic on 01 jan 2019. Reduction of pension amount is not understood as nothing e. G. Subject to or any condition is mentioned in april 2017 letter issued by lic.
Your early intervention is requested for disbursement of pension as committed by lic in april 2017 letter.

Amitava dutta